Summary
Overview
Work History
Education
Skills
Timeline
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Leilani Rojas

San Diego,CA

Summary

Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

13
13
years of professional experience

Work History

Executive Assistant

Sony Music Group
11.2022 - Current
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Implemented efficient scheduling and coordination systems, resulting in 15% reduction in executive's time spent on administrative tasks and allowing for increased focus on priorities.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within our workplace.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Managed multiple social media platforms, ensuring consistency in our brand voice and message.
  • Conducted research to determine current benchmark trends and audience preferences.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Collaborated with team members to develop creative campaigns for social media platforms.

Administrative Assistant (Business & Legal)

Universal Music Group
04.2019 - 11.2022
  • Assisted 2 Business and Legal Senior Vice President's.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Executed record filing system to improve document organization and management for 100,000+ files.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing emails.

Server

40 Love
11.2018 - 03.2020
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Cocktail Server

Mastros Steakhouse
07.2017 - 11.2018
    • Provided attentive service, regularly checking in on guests to ensure their needs were met.
    • Managed cash transactions accurately, ensuring proper handling of payments and tips.
    • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
    • Increased repeat clientele by building rapport with patrons and anticipating their preferences.

Retail Associate

Momentum Board Shop
04.2011 - 08.2012
  • Maintained a clean and welcoming store environment to enhance our overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted with special events and workshops.

Education

Bachelor of Science - Communication Studies

California State Polytechnic University, Pomona
Pomona, CA
07.2016

Skills

  • Advanced MS Office Suite
  • Project Planning
  • File Organization
  • Schedule Management
  • Presentation Development
  • Software Knowledge
  • Social Media Management
  • Legal administrative support

Timeline

Executive Assistant

Sony Music Group
11.2022 - Current

Administrative Assistant (Business & Legal)

Universal Music Group
04.2019 - 11.2022

Server

40 Love
11.2018 - 03.2020

Cocktail Server

Mastros Steakhouse
07.2017 - 11.2018

Retail Associate

Momentum Board Shop
04.2011 - 08.2012

Bachelor of Science - Communication Studies

California State Polytechnic University, Pomona

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Leilani Rojas