Leilani Vanhoomissen
Portland
Summary
Experienced professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with capacity to learn and apply new skills. Committed to using these qualities to provide support, guidance and development of the Outpatient Care Management team.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinic Manager
LMG Vascular
09.2022 - Current
- Oversaw daily clinic operations, ensuring efficient patient flow and appropriate allocation of resources.
- Developed training programs for staff, improving service delivery and team performance.
- Managed inventory control processes, maintaining adequate medical supplies and equipment availability.
- Led quality assurance initiatives, monitoring compliance with healthcare regulations and standards.
- Fostered a positive clinic culture through effective communication and team-building activities.
- Hired, trained and supervised employees to maintain team of high performers.
- Created and implemented policies to improve operational efficiency and patient care quality.
Interim Clinic Manager
LMG Northeast Clinic
05.2022 - 09.2022
- Oversaw daily clinic operations, ensuring efficient workflow and high-quality patient care.
- Implemented procedural improvements to enhance patient satisfaction and operational efficiency.
- Prepared the clinic for the upcoming Joint Commission survey, ensuring that both the staff and the physical clinic were prepared and in compliance.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Hired staff and planned orientation to promote successful integration into the clinic.
RN Case Manager
LMG Northeast Clinic
08.2009 - 09.2022
- Developed and implemented individualized care plans to improve patient outcomes.
- Coordinated multidisciplinary team meetings to ensure comprehensive care delivery.
- Educated patients and families on disease management and healthcare resources.
- Advocated for patients' needs within the healthcare system to enhance access to services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Served on committees to develop and implement new workflows, and trained staff across LMG clinics.
- Oriented multiple RN Case Managers, providing both technical support and mentorship
- Participated in quality improvement initiatives aimed at enhancing the delivery of Care Management within the organization.
Pediatric Critical Care Registered Nurse
Emanuel Children's Hospital Float Pool
08.2002 - 08.2009
- Managed critical care protocols for pediatric patients in high-acuity settings.
- Collaborated with multidisciplinary teams to develop and implement care plans.
- Conducted routine assessments, documenting patient progress in electronic health records accurately.
- Promoted family-centered care, involving parents in the decision-making process and providing emotional support during difficult situations.
- Served as backup RN Case Manager for the Pediatric Cardiac program, coordinating care, providing education to patients and families, facilitating discharges, and coordinating communication between patients, families, staff, and providers.
Education
Bachelor of Science - Psychology
University of Wisconsin - Milwaukee
Milwaukee, WIMaster of Science - Rehabilitation Counseling
University of Wisconsin - Milwaukee
Milwaukee, WIBachelor of Science in Nursing -
Oregon Health And Science University
Portland, ORSkills
- Administrative leadership
- Clinical management
- Employee training and performance evaluations
- Care coordination
- Strong clinical judgment
- Staff management
- Process improvement
- Operations management
Certification
Certified Case Manager (CCM)
BLS Certified
Timeline
Clinic Manager
LMG Vascular
09.2022 - Current
Interim Clinic Manager
LMG Northeast Clinic
05.2022 - 09.2022
RN Case Manager
LMG Northeast Clinic
08.2009 - 09.2022
Pediatric Critical Care Registered Nurse
Emanuel Children's Hospital Float Pool
08.2002 - 08.2009
Bachelor of Science - Psychology
University of Wisconsin - Milwaukee
Master of Science - Rehabilitation Counseling
University of Wisconsin - Milwaukee
Bachelor of Science in Nursing -
Oregon Health And Science University