Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Leilani Weber

Madison,SD

Summary

Dynamic and results-oriented professional with a proven track record in customer service and teamwork, honed across roles at SIX21Trends and Parkview Event Center. Excelled in enhancing customer satisfaction and engagement, while demonstrating exceptional problem-solving and time management skills. Known for reliability and fostering collaborative environments, significantly contributing to team and customer success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

SIX21Trends
11.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Made sure space was neatly organized for customers
  • made customers feel comfortable in our store space.

Pool Attendant

City of Rock Valley Pool
05.2023 - Current
  • Moved umbrellas and lounge chairs at request of guests.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Made sure all guest were updated on all paperwork and pool passes

Wait Staff Member

Parkview Event Center
08.2019 - Current

As a wait staff member jobs include:

- serving guests

- communication skills

- clearing tables

- setting up tables and chairs for events

- making event space suitable for guests and their requests

-

  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.

Education

Bachelor of Science - Exercise Science

Dakota State University
Madison
12-2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Reliability and punctuality
  • Customer engagement
  • Relationship building
  • Customer needs assessment

Languages

English
Full Professional

Interests

  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Yoga
  • Team Sports
  • Gym Workouts

Timeline

Retail Sales Associate

SIX21Trends
11.2023 - Current

Pool Attendant

City of Rock Valley Pool
05.2023 - Current

Wait Staff Member

Parkview Event Center
08.2019 - Current

Bachelor of Science - Exercise Science

Dakota State University
Leilani Weber