Summary
Overview
Work History
Education
Skills
Timeline
Generic
Leilianis  Irigoyen

Leilianis Irigoyen

Norfolk,VA

Summary

As a recent graduate with hands on experience in community affairs and social services, I am eager to apply my skills and dedication to the role of Family Service Worker. I gained valuable experience through my internship with Norfolk Police"s Community Affair Department, where I was able to support community outreach initiatives, help address local community needs, and developed a stronger communication and problem solving abilities. Additionally, my intern experience at the YWCA Children and Women's shelter provided me with firsthand experience with working with vulnerable individuals, offering support to women and children in crisis. This overall experience has enhanced my ability to manage sensitive situations and provide compassionate care. Together, these roles have improve my skills in crisis management, work in high-pressure environments, and effectively support families in need.

Overview

5
5
years of professional experience

Work History

Daycare Worker

Ymca
Norfolk, VA
11.2020 - Current
  • Implemented warning and timeout strategies to encourage good behavior.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Introduced learning activities and imaginative play materials for children to explore and manipulate.
  • Sanitized high-touch surfaces, including toys and tables to maintain clean, safe environment.
  • Cared for children of various ages and assisted with feeding, dressing and directing activities.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Improved behavior by employing positive management strategies.

Norfolk Police Department Intern

City of Norfolk
05.2025 - 07.2025
  • Perform office tasks such as filing, and assisting with the preparation of materials for events or meetings.
  • Aid in drafting newsletters, press releases, or reports to communicate the department’s activities, goals, and outreach efforts.
  • Help plan and execute community events, such as, educational programs, or police-community programs.
  • Assist in organizing and attending community events, neighborhood meetings, and outreach programs to strengthen relationships between the police department and the community.
  • Handled sensitive information with discretion while maintaining confidentiality at all times.

YWCA Domestic Violence Shelter Intern

YWCA USA
Lynchburg, VA
01.2024 - 05.2024
  • Facilitated support groups for victims of domestic violence with the goal of enhancing their self-esteem and providing emotional support.
  • Maintained detailed records regarding client progress and treatment plans using an electronic database system.
  • Participated in multidisciplinary team meetings to discuss complex cases.
  • Assessed client needs and developed treatment plans accordingly.
  • Facilitated frequent family conferences to discuss case plans in detail and discuss goals.
  • Evaluated and addressed individual client needs and concerns.
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.

Education

Bachelor of Arts - Criminology & Sociology

University of Lynchburg
Lynchburg, VA
05.2025

Skills

  • Communication Skills
  • Attention to detail
  • Teamwork and collaboration
  • Initiative
  • Multitasking and organization
  • Fast learner
  • Problem-solving
  • Goal-oriented mindset
  • Case Management
  • Crisis Management

Timeline

Norfolk Police Department Intern

City of Norfolk
05.2025 - 07.2025

YWCA Domestic Violence Shelter Intern

YWCA USA
01.2024 - 05.2024

Daycare Worker

Ymca
11.2020 - Current

Bachelor of Arts - Criminology & Sociology

University of Lynchburg