Summary
Overview
Work History
Education
Skills
Timeline
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Leiloni Treminio

South El Monte,CA

Summary

Faithful, responsible and a dedicated person and love working with people. Customer Service bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

4
4
years of professional experience

Work History

Teachers Assistant

Child Care Careers (CCC)
02.2023 - 09.2023
  • Company Overview: San Bernardino County
  • Job is to assist teachers with kids suffering from behavioral and related issues
  • Assigned territory of 30 miles and travel to different schools assisting teachers daily
  • On occasion when parents are not able to care for their infant children, tasked with providing in class child care
  • San Bernardino County
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Sales / Telemarketing - Student Sales Program

Cutco
06.2023 - 07.2023
  • Company Overview: San Bernardino
  • This was a sales & telemarketing position where I would make appointments using warm leads and schedule an hour long demo showcasing premium cutlery
  • Would use platforms like zoom to perform the demo
  • Would probe to find customer needs, create a custom cutlery set and then proceed to ask for the sale
  • Job was to overcome any objectives and proceed with taking the order
  • Processed credit card payments
  • Heavy phone calls and follow up skills were essential
  • San Bernardino
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Hostess, Server

McDonalds
08.2022 - 02.2023
  • Company Overview: Grand Terrace, CA
  • Greeted customers, took orders, collected payments, upselling additional products and arranged food items on trays, added napkins and condiments, cleaned the premises during down time
  • Grand Terrace, CA
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Hostess, Server

TGIF
10.2021 - 08.2022
  • Company Overview: San Bernardino, CA
  • Greeted guests upon arrival and ensured that every guest left happy and satisfied
  • Helped serve food when asked
  • Helped keep the dining area clean and nice looking
  • Provided excellent customer service in a fast paced environment
  • San Bernardino, CA
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Photography Assistant

Treminio Photography
04.2019 - 12.2020
  • Company Overview: Grand Terrace, CA
  • Assisted with photography at weddings, birthday parties and other special events
  • Made sure the lenses were clean and that the batteries were charged
  • Responsible for keeping inventory of expensive camera equipment
  • Helped the photographer by clearing everyone who is not supposed to be in the picture or the shot
  • Grand Terrace, CA
  • Organized studio by putting away equipment and filing paperwork.
  • Set up lighting, prepared sweeps and organized area for photography sessions.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Supported photography and video shoots by helping with equipment setup.

Education

High School Diploma -

Grand Terrace High School At The Ray Abril Jr. Edal Complex
Grand Terrace, CA
05.2022

Skills

  • Sales
  • Telemarketing
  • Customer Service
  • Supervision
  • Server
  • Cash Handling
  • Payment Processing
  • Communications

Timeline

Sales / Telemarketing - Student Sales Program

Cutco
06.2023 - 07.2023

Teachers Assistant

Child Care Careers (CCC)
02.2023 - 09.2023

Hostess, Server

McDonalds
08.2022 - 02.2023

Hostess, Server

TGIF
10.2021 - 08.2022

Photography Assistant

Treminio Photography
04.2019 - 12.2020

High School Diploma -

Grand Terrace High School At The Ray Abril Jr. Edal Complex

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Leiloni Treminio