Leiminna C. G. Wandrei
Edwards,California
Summary
Goal oriented energetic, passionate with over 20 years of experience in management, a leader looking to leverage my leadership abilities, skills and attention to detail and proven speed in understanding how a company works operationally, Passionate about thinking strategically and to effectively execute projects and to work collaboratively to achieve business objectives.
Overview
22
22
years of professional experience
Work History
Computer Operator I Manager
Army Air Force Base Exchange Services
Edwards, California
01.2023 - Current
- Performs variety of administrative functions related to purchase orders, transfers, inventory, data entry and Sales and financial accountability and hardware order and such
- Prepare PO (Purchase Order) transfer, shipping, ASAP, EXR (Exceptional Receiving), DSD (Direct Store Delivery) OTB (One Time Buy) price changes, and corrections
- Maintain accurate Daily Sales data entry and Business performance analysis
- Audit, Monitor department rings, Tlog accountability and inventory
- Maintain service center ticket database, order, install, and repair in store hardware system
- Train associates and Direct in charge and assign and request employee level access, Kronos
- Assist EUCT (End User Computer Technician) when needed with minor issues with credit card machines, Retail Point Of Sales, T52's scanners, printer issues, and survey tablets
- Provides hardware and software related technical support to store operations such as trouble shooting, installing, repairing, and upgrading of all in store hardware system
- Maintain safe keeping of assets and supplies
LMO
Army Air Force Base Exchange Services
Edwards, California
01.2023 - Current
- Performs logistics routine tasks related to operating workforce management program
- Serves as the subject's expert on WFMP (Work Force Management) for the entire exchange
- Assist timekeepers with system related questions and provides training on WFMP to managers/supervisors or timekeepers when needed
- Performs WFMP duties not limited to inputting forecast data entry, establish and publish work schedules timesheets corrections, schedule adjustment and such
- Reviews payroll data and takes necessary actions to ensure accuracy
Department Manager/ Certified Firearms Instructor
Army Air Force Exchange Services
Edwards, California
01.2022 - 12.2022
- Under direct supervision, responsible and supervising daily operations
- Oversees and assigns associates and promotes optimum staff performance, sell engagement, coaching, disciplining associate orienting and training
- In charge of the department which consists of the HBC, Sport Nutrition's, Men's, Women's, Children, Shoes apparel, Souvenirs, and Jewelry
- Financial objectives data entry, Business Performance Analysis, formulates pricing policies, review merchandising activities, shipments
- Sends/request MD tickets, AX back office and T Term/Mainframe and Asap utilization and merchandise research
- Furthermore, COE DOJ weapons training instructor certified
- Assist on selling weapons at the gun counter and provide thorough critical checklists
- Seek ways to better promote the store, the products and services provided
Customer Service Supervisor
Army Air Force Exchange Services
Edwards, California
01.2022 - 12.2022
- Solely responsible and oversee associates at central checkout
- Tasked to assist customers with their questions, orders, account services, inquiry, payments, data entry
- Furthermore responsible to make associates schedules, implement training
- Reconcile POS drawer daily, correct problems accordingly and manage bank transactions
- Run the register and utilize ASAP and research
- Assist associates with stocking merchandising, reorganizing
- Improve customer solicitation pitch to increase Military Star Card applications and Surveys
Operational Assistance
Army Air Force Exchange Services
Edwards, California
01.2022 - 12.2022
- Under direct supervision of the Operation Manager, Primary duties involve merchandising the floor, creating price labels, and updating shelf labels
- Responsible for store projects to include placements of one time buys and promotions utilize computer software to create signage
- Assist central checkout and customer service functions and promotions, and operations
Computer Operator I Manager
Army Air Force Exchange Services
Okinawa, JP
01.2019 - 12.2022
- Performs variety of administrative functions related to purchase orders, transfers, inventory, data entry and Sales and financial accountability and hardware order and such
- Prepare PO (Purchase Order) transfer, shipping, ASAP, EXR (Exceptional Receiving), DSD (Direct Store Delivery) OTB (One Time Buy) price changes, and corrections
- Daily Sales Business performance analysis
- Monitor department rings, Tlog accountability and inventory
- Maintain service center ticket database, order, install, and repair in store hardware system
- Direct in charge and assign and request employee access, Kronos
- Assist EUCT (End User Computer Technician) when needed with minor issues with credit card machines, Retail Point Of Sales, T52's scanners, printer issues, and survey tablets
- Provides hardware and software related technical support to store operations such as trouble shooting, installing, repairing, and upgrading of all in store hardware system
- Maintain safe keeping of assets
Supervisor
Army Air Force Exchange Services
Nellis, Nevada
01.2016 - 12.2019
- Solely responsible for opening and closing procedures
- Managed and supervised associates engaging in selling, stocking, merchandising, food preparations
- Provide and trains associates superior customer's services to exceed customer's expectations
- Duties to include training associates on LEX, POS, OJT orientation and instructions on new procedures, training attendance rosters, health and safety protocol, performance evaluations
- Receive and release documents deliveries, fuel management reconciliation, inventory control, cash counts deposits handling, Sales, financial Business performance analysis reports
Shift Assistant/Shift Manager
Army Air Force Exchange Services
Nellis, Nevada
01.2012 - 12.2015
- Conduct administrative duties to do invoices, data entry, daily sales, fuel reconciliation and inventory
- Received and released merchandise upon deliveries
- Have fulfilled and crossed trained in different department of the organization at Burger King and temporary assigned duty to a different base as an assistant store manager to help train associates' proper procedures, maintained all food safety and sanitations
- Followed and maintained Military standard rules and regulations
Business Account Manager
Elizabeth Arden/DSFG
Nellis, Nevada
01.2003 - 12.2012
- Supervised associates in selling and promoting the products, assisted with proper techniques applying the products, and responsible for the total sales revenue data entry
- Maintain accurate inventory and supplies, payroll, scheduling and purchasing
Education
Business Administration -
University Of Hawaii Manoa
Honolulu, HawaiiGeneral Studies
Kailua High School
Honolulu, HIGeneral Studies - Retail Management
AAFES
Certified Firearms Instructor
DOJ
California USASkills
- Goal Oriented
- Organizational
- Workflow Efficiency
- Strong Client Relations
- Teamwork Collaboration
- Problem Solver
- Adaptivity/Flexibility
- Problem Solving Abilities
- Time Management
- Communication
- Professionalism and Strong Work Ethics
- Log updates
- Technical Analysis
- Security Updates
- Organizing and Categorizing
- System Administration
- Attention to Detail
- Hardware and software updates
- Work Planning and Prioritization
- Reporting and documentation
- Computer Operations Management
- Quality Assurance Controls
- Technical Support
Languages
English
Professional
Tagalog
Professional
Spanish
Professional
Timeline
Computer Operator I Manager
Army Air Force Base Exchange Services
01.2023 - Current
LMO
Army Air Force Base Exchange Services
01.2023 - Current
Department Manager/ Certified Firearms Instructor
Army Air Force Exchange Services
01.2022 - 12.2022
Customer Service Supervisor
Army Air Force Exchange Services
01.2022 - 12.2022
Operational Assistance
Army Air Force Exchange Services
01.2022 - 12.2022
Computer Operator I Manager
Army Air Force Exchange Services
01.2019 - 12.2022
Supervisor
Army Air Force Exchange Services
01.2016 - 12.2019
Shift Assistant/Shift Manager
Army Air Force Exchange Services
01.2012 - 12.2015
Business Account Manager
Elizabeth Arden/DSFG
01.2003 - 12.2012
Business Administration -
University Of Hawaii Manoa
General Studies
Kailua High School
General Studies - Retail Management
AAFES
Certified Firearms Instructor
DOJ
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