Leina Dunn
Cohoes,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Front of House Worker
BurgerFi
Latham, NY
05.2022 - Current
- Greeted customers and provided excellent customer service.
- Checked identification for alcohol purchases to ensure compliance with legal drinking age.
- Assisted in training new front of house staff members.
- Provided menu recommendations and answered questions about menu items.
- Maintained a clean, safe, and organized work area at all times.
- Processed customer payments accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Took accurate food orders using appropriate terminology and up-sold additional menu items when possible.
- Verified that prepared food met all established restaurant standards before serving it to guests.
- Communicated effectively with kitchen staff regarding orders and special requests.
Education
High School Diploma -
Shaker High School
Latham, NY06-2024
Skills
- Customer Service
- Customer Relationship Management
- Beverage Program Management
- Staff Training
Accomplishments
- High Honor Roll Student (Shaker High School)
- Owns and operates home owned bakery
Affiliations
- Varsity Tennis Player
- Baker
References
References available upon request.
Timeline
Front of House Worker
BurgerFi
05.2022 - Current
High School Diploma -
Shaker High School