Summary

Overview

Work History

Education

Skills

Timeline

Leina Kotanone

Summary

Dynamic professional with a dual degree in Marketing and Communications, recognized for optimizing administrative processes and elevating client engagement. Proven track record of enhancing operational efficiency and productivity through meticulous scheduling and strong multitasking abilities in various settings, from office management to event promotion.

Overview

years of professional experience

Work History

Waitress / Hostess

Sophie's Kitchen

South Philadelphia

01.2021 - 06.2024

Managed reservations and table assignments during peak hours.
Assisted in organizing private events and scheduling party reservations.
Provided customer service and maintained a clean, professional environment.
Managed multiple tables while maintaining positive guest interactions.
Developed positive relationships with regular customers through friendly conversation.
Assisted other wait staff members in times of heavy customer traffic.

Daycare Assistant

Avenue Daycare

South Philadelphia

01.2019 - 01.2021

Supported daily operations for children aged 1-12 years old.
Maintained logs, updated child records, and coordinated pick-ups and schedules.
Provided homework help, prepared meals, and managed communication with parents.

Front Desk

Seegers Union, Muhlenberg College

Allentown

08.2021 - 05.2025

Managed front desk operations, including greeting guests and directing campus inquiries.
Scheduled appointments, answered phone calls, and supported student services.
Processed transactions and maintained accurate filing systems.
Assisted in surveys, data entry, and lost-and-found operations.

Office Manager/Marketing Rep

Greater Philly Management

North Philadelphia

06.2025 - Current

Process Rental Applications.
Market and Schedule all marketing photos and videos of properties.
Communicate with property managers, homeowners, and tenants.
Scheduled property showings and managed calendars for real estate agents.
Assisted with administrative tasks, including filing documents and updating spreadsheets.
Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.

Club Promoter / Hostess

Space Club

Florence

08.2023 - 01.2024

Promoted nightlife events through social media platforms, increasing attendance and overall brand visibility.
Engaged with potential customers in person and online to generate interest in events.
Assisted in promoting private events and public events.
Provided excellent customer service to ensure satisfaction.
Engaged with individuals to deliver details and promote awareness for and events.