Leira Ortiz Ortiz
Katy,TX
Summary
Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Associate
Amazon
08.2023 - Current
One of my responsibilities at Amazon involves processing returns from customers, which includes inspecting returned merchandise, determining its disposition. Additionally, I play a role as a Problem Solver, which is crucial in handling and resolving issues related to returned items. As a Problem Solver, I address escalated customer concerns related to returns, ensuring timely and satisfactory resolutions to maintain customer satisfaction and loyalty.
Team Member
Subway
06.2023 - 08.2023
Team Member
Taco Cabana
08.2022 - 10.2022
Education
High School Diploma -
Cypress Lakes High School
Katy, TX05.2023
Skills
-Bilingual(Spanish&English)
-Customer Service
- Working fast under pressure
-Communication
-Team Cooperation
-Costumer Assistance
-Adaptable and Flexible
-Creative Thinking
Timeline
Associate
Amazon
08.2023 - Current
Team Member
Subway
06.2023 - 08.2023
Team Member
Taco Cabana
08.2022 - 10.2022
High School Diploma -
Cypress Lakes High School