Leisha Maceda
Hoffman Estates,IL
Summary
Dedicated Lunchroom Supervisor ensuring safety and cleanliness standards while promoting positive student interactions. Proven ability in conflict resolution and effective communication with staff.
Overview
5
5
years of professional experience
Work History
Lunchroom Supervisor
Armstrong Elementary School
Hoffman Estates, Illinois
01.2025 - Current
- Supervised lunchroom activities to ensure a safe environment.
- Monitored student behavior to promote positive interactions.
- Communicated with staff regarding student concerns or issues.
- Ensured cleanliness of lunchroom before and after meals.
- Supervised student activities during recess to ensure safety and compliance.
- Assisted in conflict resolution by mediating disputes between students effectively.
Customer Service Cashier
Burlington
Hoffman Estates, Illinois
09.2021 - 08.2024
- Processed customer transactions efficiently and accurately at retail checkout.
- Managed cash register operations, including balancing drawers at end of shifts.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Handled returns and exchanges following company policies and procedures.
- Trained new cashiers on point-of-sale systems and customer service standards.
- Maintained cleanliness and organization of checkout area for optimal flow.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Answered incoming phone calls from customers regarding product availability or store locations.
Education
High School Diploma -
James B. Conant High School
700 E Cougar Trail Hoffman Estates, IL 60169 USA05-2022
Skills
- Sanitation standards
- Inventory management
- Product sorting
- Time management
- Customer service
- Conflict resolution
Languages
Spanish
Professional
English
Full Professional
Timeline
Lunchroom Supervisor
Armstrong Elementary School
01.2025 - Current
Customer Service Cashier
Burlington
09.2021 - 08.2024
High School Diploma -
James B. Conant High School