Leishla Pabon

• Evaluated daily business demands and strategically allocated labor and resources across warehouse operations to maximize productivity and meet operational priorities.
• Led daily inbound warehouse operations by coordinating the receipt, unloading, and distribution of Domestic Vendor, Air, and Ocean shipments while resolving operational issues in real time to ensure uninterrupted workflow.
• Managed inventory control activities by performing cycle counts, conducting operational audits, filing Over & Short (O/S) Reports, creating Purchase Orders, and maintaining accurate shipment records through the Fort Worth Ocean Log.
• Monitored and analyzed key operational metrics, including daily Inbound Labor Productivity (LPH), weekly container reports, and monthly KPI performance reports to support leadership decision-making and drive continuous improvement.
• Developed, updated, and implemented Inbound Standard Operating Procedures (SOPs) and led continuous improvement initiatives to increase operational efficiency, quality, and process consistency.
• Supervised, trained, and coached warehouse associates by conducting onboarding, performance discussions, and ongoing development to improve productivity, accountability, and operational excellence.
• Collaborated with transportation providers, including DSV and Kuehne + Nagel (K+N), to coordinate inbound deliveries, improve shipment readiness, and ensure efficient receiving operations.
• Promoted a culture of safety, quality, and employee engagement by leading team initiatives, completing Quality Feedback Loop documentation, and fostering cross-functional communication to support business objectives.

• Dedicated efforts towards developing high-performing teams by dismantling barriers to success and supporting team members in reaching daily objectives.
• Employed robust problem-solving skills to address issues impacting inbound processes, averting delays and quality discrepancies.
• Managed daily operations, delegating tasks to approximately 40 team members and ensuring timely completion of assignments.
• Conducted regular performance reviews for team members, providing constructive feedback for improvement.
• Enforced safety standards and warehouse protocols, reducing workplace accidents and ensuring regulatory compliance.
• Coordinated daily tasks and prioritized workloads to ensure efficient warehouse operations.
• Utilized warehouse management systems (WMS) to track and manage inventory efficiently.
• Maintained clear and effective communication with upper management, team members, and other departments.

• Adapted to changing production needs by cross-training and preparing materials for smooth workflows.
• Inspected final products to ensure compliance with quality standards and tolerances.
• Safely operated hand and power tools to complete repetitive tasks efficiently.

• Efficiently scheduled and confirmed appointments, ensuring accuracy and minimizing conflicts using reservation software.
• Delivered professional front desk services while maintaining confidentiality and enhancing customer satisfaction.

• Managed phone, email, and guest inquiries while providing exceptional customer service.
• Processed payments and ensured a seamless guest experience.

• Maintained a safe and organized work environment by following safety protocols and proper equipment use.
• Supported productivity through consistent workstation cleanliness and hazard prevention.

• Adapted to shifting production needs by cross-training and preparing materials to maintain efficient workflows.
• Ensured product quality and safety by inspecting outputs and operating tools with precision.

• Delivered excellent customer service by resolving issues promptly and maintaining a positive attitude in high-volume settings.
• Fostered a collaborative work environment through strong communication, multitasking, and teamwork under pressure.

• Engaged customers using strong interpersonal skills to promote products and educate on fragrance offerings.
• Boosted store performance by sharing best practices and collaborating with vendors on launches and promotions.

• Ensured readiness of medical equipment and supplies by maintaining inventory and confirming availability before procedures.
• Applied aseptic techniques and operational knowledge to support surgical teams and uphold safety standards.

Related coursework: Statistic, Multiple Math levels.