LEISLANI PEREYRA-CUEVAS
Winston-Salem,NC
Summary
Dedicated and organized individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing excellent customer service. Comfortable using any required technology tools and can speak/read both English and Spanish.
Overview
4
4
years of professional experience
Work History
In-Home Nanny
Private Family
Charlotte, NC
05.2024 - Current
- Organized age-appropriate educational activities to stimulate learning and development.
- Read books aloud to promote language development skills and imagination growth.
- Ensured physical and social well-being of each child.
- Maintained cleanliness and organization of children's living spaces and play areas.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Cooked nutritious meals to promote a healthy diet and nutrition.
- Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
Digital Personal Shopper
Walmart Supercenter
Winston-Salem, USA
04.2021 - 07.2023
- Help answer phone calls to meet customers' needs and requests
- Collaborated with store management team to ensure appropriate inventory levels were maintained.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
- Reviewed customer orders closely to locate desired items and regularly checked app to identify changes
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Consistently met deadlines and quality goals for accuracy and timeliness
- Helped customers locate products and checked store systems for merchandise at other sites
Barista/Cashier
Dunkin Donuts
Clemmons, USA
09.2020 - 01.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Education
Associate of Arts -
Forsyth Technical Community College
Winston-Salem, NC06-2025
High School Diploma -
West Forsyth High School
Clemmons, NC06.2022
Skills
- Bilingual
- Organized
- Safe Equipment Handling
- Collaborative Environments
- Fast-paced environments
- Cash Register Systems
- Verbal and Written Communication
- Phone Systems
- Serve Customers
- Fast learner
- Digital Personal Shopper
- Patience and tact
Timeline
In-Home Nanny
Private Family
05.2024 - Current
Digital Personal Shopper
Walmart Supercenter
04.2021 - 07.2023
Barista/Cashier
Dunkin Donuts
09.2020 - 01.2021
Associate of Arts -
Forsyth Technical Community College
High School Diploma -
West Forsyth High School
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