Lekesha Price
Fort Worth,TX
Summary
Billing analyst with expertise in financial analysis, auditing, and billing software. Proven track record in enhancing operational efficiency through advanced Excel skills and effective time management. Skilled in account reconciliation, invoicing, and resolving discrepancies. Committed to accuracy and fostering team collaboration.
Overview
24
24
years of professional experience
Work History
Billing Analyst
Multifamily Utility Company
03.2022 - 02.2026
- Analyzed and processed utility bills for accurate data entry into Vitality billing system, supporting timely billing cycles.
- Conducted thorough audits of prebills to ensure accuracy and compliance prior to final submission, minimizing errors.
- Analyzed billing data to ensure accuracy and compliance with regulations.
- Reviewed customer accounts for discrepancies and resolved billing issues promptly.
- Collaborate with Account Managers to verify precise billing, culminating in the secure dispatch of invoices for printing and distribution.
- Collaborated with cross-functional teams to streamline billing processes, enhancing overall operational efficiency.
Funding Analyst I
Santander
North Richland Hills, TX
01.2019 - 10.2021
- Verified loan documentation and resolved discrepancies to maintain rigorous quality assurance standards.
- Assessed verification accuracy and ensured data integrity for compliance with state, federal, and internal credit regulations.
- Facilitated process improvements and reduced errors through meticulous verification practices.
- Facilitated purchasing of retail installment contracts by identifying state-specific title work requirements.
Manager
Daiquiri with a Twist
Arlington, TX
12.2017 - 06.2019
- Directed inventory management, including ordering and stock rotation to maintain optimal stock levels.
- Managed daily operations, ensuring efficient shift closures and accurate inventory management.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Executed marketing and advertising strategies to increase brand visibility and attract new clients.
- Managed payroll administration while conducting regular financial reporting for accurate record-keeping.
Investor Accounting Analyst II, Officer
Bank of America
Fort Worth, TX
08.2013 - 03.2018
- Reviewed and reconciled multiple account types to ensure accurate financial records and compliance.
- Resolved remittance adjustments, balancing daily postings for mortgage receipt clearing team efficiency.
- Delivered training to team members, enhancing knowledge in investor accounting practices.
- Analyzed financial data for reporting and compliance objectives.
- Identified opportunities for improvement through process analysis.
- Verified and posted account transactions to maintain accounting ledgers and prepare checks.
Business Support Lead II
Bank of America
03.2009 - 08.2013
- Facilitated onboarding training for new hires and coordinated weekly cross-functional meetings, aligning team efforts with business objectives.
- Developed, revised, and disseminated procedural documentation, enhancing operational efficiency and team performance.
- Conducted audits and maintained quality control standards for mortgage receipt processing, ensuring accuracy and compliance with regulations.
Senior Loan Closer
Bank of America
Fort Worth, Texas
12.2006 - 03.2009
- Reviewed loan documents for compliance and accuracy prior to transaction closings.
- Coordinated with clients and lenders to facilitate timely loan closures.
- Prepared closing disclosures and documentation for client signatures.
- Approved loans from settlement agents, ensuring adherence to RESPA standards.
- Audited loan files to verify compliance with loan programs and government regulations.
Mortgage Servicing Specialist III
Bank of America
10.2004 - 12.2006
- Managed processing of reject payments and compiled reports for service-released loans, optimizing workflow and maintaining operational efficiency.
- Analyzed and processed Payment Protection Program (PPP) hardship requests, ensuring compliance with regulations and accuracy in documentation.
- Conducted daily and monthly Effective Payment System (EPS) reporting, enhancing data integrity through meticulous attention to detail.
Workflow Coordinator
National Health Insurance
Grand Prairie, TX
02.2002 - 09.2004
- Coordinated vendor procurement and organization of medical records, ensuring accuracy and compliance with regulatory standards to support operational integrity.
- Reviewed patient information to facilitate precise client communication and confirm data integrity, enhancing trust and reliability in record management.
- Coordinated workflow processes to enhance efficiency in health insurance operations.
- Managed communication between departments to ensure timely information sharing.
- Developed training materials for staff on system usage and process updates.
Education
High school diploma or GED - Secondary School Education in Accounting
Everest University
Brandon, FLSkills
- Billing software expertise
- Receivables and payables management
- Dispute resolution
- Financial reporting and analysis
- Balance sheet and general ledger accounting
- Journal preparation and auditing skills
- QuickBooks proficiency
- Microsoft Excel and Word proficiency
- Database management
- Payroll administration
- Time management strategies
Timeline
Billing Analyst
Multifamily Utility Company
03.2022 - 02.2026
Funding Analyst I
Santander
01.2019 - 10.2021
Manager
Daiquiri with a Twist
12.2017 - 06.2019
Investor Accounting Analyst II, Officer
Bank of America
08.2013 - 03.2018
Business Support Lead II
Bank of America
03.2009 - 08.2013
Senior Loan Closer
Bank of America
12.2006 - 03.2009
Mortgage Servicing Specialist III
Bank of America
10.2004 - 12.2006
Workflow Coordinator
National Health Insurance
02.2002 - 09.2004
High school diploma or GED - Secondary School Education in Accounting
Everest University