Dorothy Robbins
NEOMED
Boardman,OH
28
years of professional experience
Results-driven Medical Billing Supervisor with expertise in ICD-10, HIPAA compliance, and claims processing. Proven ability to streamline billing operations and enhance team performance, driving improvements in accuracy and turnaround times.
Work History
Medical Billing Supervisor
28 Years 1 Month- Supervised daily operations of medical billing team, ensuring compliance with regulations and accuracy of submissions.
- Streamlined billing processes, enhancing efficiency and reducing turnaround times for claim resolutions.
- Analyzed billing discrepancies to identify root causes and implement corrective measures, increasing overall accuracy.
- Mentored junior staff on billing procedures, promoting professional development and improving team performance.
- Collaborated with healthcare providers to resolve complex billing issues, strengthening relationships and improving service delivery.
- Conducted regular audits of billing operations, ensuring adherence to policies and identifying areas for improvement.
- Submitted electronic and paper claims to insurance companies, Medicare and Medicaid to collect medical payments.
- Increased revenue by identifying underpayments and errors, ensuring proper reimbursement from insurance companies.
- Led patient account reconciliations by identifying and rectifying discrepancies within patient accounts, ensuring accurate billing and collection processes.
- Collaborated with physicians and other healthcare providers to resolve complex billing issues promptly.
- Enhanced accuracy of claims submissions through thorough reviews and staff training.
- Optimized workflow processes within the department, leading to a reduction in errors and delays in claim submissions.
- Maintained current accounts through aged revenue reporting.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmit.
- Accurately entered patient demographic and billing information in the billing system to enable tracking history and maintain accurate records.
- Delivered timely and accurate charge submissions.
Education
High School Diploma
Skills
Team leadership
Diagnosis coding
Claims processing
CMS-1500 billing forms
Effective communication
Staff training
Claims review
Billing and collection procedures
Accounts receivable management
Billing procedures
Payment posting
Claims analysis
Claims processing
Patient collections
Insurance billing
Commercial and private insurance
Claims review
Collections management
MicroMD software use
Team leadership and supervision
Staff training and development
Insurance expertise
Record management
Record maintenance
Records maintenance
Claims expertise
Administrative oversight
Collections oversight
Billing software expertise
Timeline
Medical Billing Supervisor
NEOMED
07.1998 - CurrentRead More
Boardman High School
High School Diploma
Read More