Jennifer Weed
Olympia,WA
Summary
Experienced with managing medical billing processes and leading billing teams to ensure operational efficiency. Utilizes advanced knowledge of healthcare billing systems to identify and resolve discrepancies. Track record of implementing process improvements and maintaining compliance with industry regulations.
Overview
17
17
years of professional experience
Work History
Medical Billing Supervisor
Innovative Sleep Centers
02.2020 - Current
- Conducted regular audits to ensure compliance with federal, state, and industry guidelines.
- Provided ongoing mentorship for junior staff members within the Medical Billing Team who were looking to advance their skills or move into leadership positions themselves.
- Participated in workshops and other training opportunities to remain current on billing procedures, regulations and industry updates.
- Oversaw billing for Medicaid PCA, waiver and skilled claims, commercial insurance and private pay clients.
- Enforced operational compliance with state and federal laws and Joint Commission standards.
- Reviewed services rendered and completed to reconcile codes.
- Analyzed medical records to satisfy insurance company mandates.
- Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations.
- Maintained current accounts through aged revenue reporting.
- Complied with HIPAA privacy and security regulations to protect patients' medical records and information.
- Posted payments and collections on regular basis.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
Billing Specialist
Olympia Respiratory Services
10.2016 - 01.2020
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Proactively addressed potential billing discrepancies by conducting pre-billing audits.
Front Desk Receptionist
NextCare
02.2015 - 09.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed all tasks in compliance with company policies and procedures.
Front Desk Receptionist
Walk-in Urgent Care
01.2009 - 11.2009
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Developed strong working relationships with team members, fostering a positive work environment.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Bachelor of Science - Anthropology
Northern Arizona University
Flagstaff, AZ05-2003
Skills
Claims processing proficiency
Team leadership and supervision
Medical terminology mastery
ICD-10 knowledge
Electronic health records experience
Accounts receivable management
Medical coding expertise
Revenue cycle management
Commercial insurance policies
Medicare and medicaid regulations
Denial management strategies
Patient billing procedures
CMS-1500 billing forms
Customer service
Timeline
Medical Billing Supervisor
Innovative Sleep Centers
02.2020 - Current
Billing Specialist
Olympia Respiratory Services
10.2016 - 01.2020
Front Desk Receptionist
NextCare
02.2015 - 09.2016
Front Desk Receptionist
Walk-in Urgent Care
01.2009 - 11.2009
Bachelor of Science - Anthropology
Northern Arizona University