Resourceful and solution-oriented professional with hands-on experience delivering first-class client service and vital administrative support within fast-paced environments. Brings robust skill set in coordinating resources, assessing clients' needs, providing personalized assistance, and increasing satisfaction rates. Proven ability to balance multiple tasks through strong organization, multitasking, and prioritization abilities. Adept at cooperating with cross-functional teams and key stakeholders to meet established goals. A quick learner with excellent communication skills, adaptable to rapidlychanging situations, dedicated to achieving the highest level of service excellence
First-Rate Attention to Detail * Accuracy & Thoroughness * Complex Problem-Solving * Self-Motivated * Integrity & Accountability * Excellent Communication * Time Management * Multitasking & Prioritization * Strong Organization * Relationship-Building * Goals-Oriented * Excellent People Skill*Preforming Lecture in Small and Large Groups(5-30 Students) * Assisting/Overlooking During Students Preforming Services On Clients * Teaching Salon Etiquette * Business Building * State Board Training And Preparation * Use and Knowledge Of Product and Tools
The Institute I am educating at currently employed at is primarily Vietnamese, Chinese and Spanish speaking students. I educate students who speak english as a second language.
First-Rate Attention to Detail * Accuracy & Thoroughness * Complex Problem-Solving * Self-Motivated * Integrity & Accountability * Excellent Communication * Time Management * Multitasking & Prioritization * Strong Organization * Relationship-Building * Goals-Oriented * Excellent People Skill*Preforming Lecture in Small and Large Groups(5-30 Students) * Assisting/Overlooking During Students Preforming Services On Clients * Teaching Salon Etiquette * Business Building * State Board Training And Preparation * Use and Knowledge Of Product and Tools
• Deliver tailored hair consultations to clients by attentively understanding preferences and offering expert recommendations for hairstyles that align with individual needs and facial features. • Execute a wide range of hair services, such as haircuts, styling, coloring, and hair treatments, leveraging advanced techniques and industry-standard products to achieve desired results. • Stay current with the latest hair trends, styles, and techniques to ensure the consistent delivery of exceptional service, exceeding client expectations and driving satisfaction. • Cultivate robust client relationships by utilizing excellent communication skills, providing attentive customer service, and demonstrating a professional demeanor at all times
Skillfully performed a diverse range of hair services, including coloring, highlights, lowlights, balayage, ombré, fashion colors, blondes, reds, and more, showcasing versatility and expertise. • Demonstrated proficiency in barbering techniques, with a strong familiarity in short cut styles and cutting methods, catering to a broad clientele base. • Maintained a keen awareness of current trends, integrating them with personal flair to create unique and stylish looks tailored to individual preferences. • Successfully engaged in retail sales and upselling, promoting products and services that catered to clients' specific needs and preferences.
• Mastered various hair coloring techniques, including highlights, lowlights, balayage, fashion colors, blondes, and reds, demonstrating versatility and creativity in delivering tailored services. • Collaborating with fellow stylists and spa staff to ensure a seamless and enjoyable experience for clients, promoting a team-oriented and supportive work environment. • Ensuring adherence to salon hygiene and safety protocols, maintaining a clean and organized work station and salon space. • Actively participating in salon marketing and promotional campaigns to attract new clients.
Client Relationship Management
In-Depth Cosmetics Expertise
Upselling Techniques
Strategic Planning
Inventory Management
Equipment Operation
Resources Allocation
Policy Enforcement
Multi-Line Correspondences
Research & Documentation
Inter-Departmental Cooperation
-Brazilian Blowout
-Goldwell
-Redken
-Wella
-Design Essentials
-Aveda
-Keratin Complex
-Pravana
-Diva Curl
-Olaplex
-Morrocan Oil
-Pureology
-Amika
-Matrix
-IGK
• Cosmetology License- 2022 • Barbering License- 2021 • Bartender License • California Food Handler- March 2023 to Present • RBS/ Responsible Beverage Service- March 2023 to Present • Bellami Hair Extension Certified- November 2022 to Present