Compassionate Treatment Coordinator with a comprehensive understanding of both administrative and clinical dental operations. Proficient in treatment presentation, insurance breakdowns, patient scheduling, financial arrangements,and communication between the clinical team and patients. Recognized for improving patient relations, maintaining organized work flows, and contributing to increased office production.
Hi, I’m
LeKishea N. Howe
Dental Treatment Coordinator
Houston,TX
Summary
Overview
11
years of professional experience
1
Certification
Work History
Hermann Park SmilesHouston, TX
Treatment Coordinator
07.2025 - Current
Job overview
- Coordinate patient treatment plans to ensure optimal care and understanding.
- Streamline appointment scheduling, enhancing efficiency and patient flow.
- Educate patients on insurance benefits and financial options.
- Collaborate with dental team to improve case acceptance rates through effective communication.
- Verify insurance to ensure the most accurate treatment estimates.
- Accurately post insurance and patient payments to accounts.
- Address patient questions regarding COB and billing.
Charm DentalSpring, TX
Hygiene Coordinator/Treatment Coordinator
05.2024 - 03.2025
Job overview
- Maintained hygiene schedule
- Scheduled recall appointments
- Confirmed appointments
- Coordinated treatment and referrals
- Presented treatment plans
- Collected and posted payments for treatment
- Determined dental benefit eligibility, limitations, and payment estimates necessary to facilitate treatment
- Streamlined appointment scheduling, enhancing operational efficiency and patient flow.
Uptown EndodonticsNew Orleans, LA
Endodontic Assistant
08.2022 - 03.2024
Job overview
- Assisted with endodontic procedures
- Prepared patients for treatment
- Assisted with therapeutic Botox administration
- 3D imaging
- Obtained dental radiographs
- Post op instructions and treatment follow up
- Written and verbal communication with general Dentists
Louisiana Dental CenterNew Orleans, LA
Treatment Coordinator
09.2020 - 06.2022
Job overview
- Coordinate patient's treatment with the Dentists.
- Present treatment to patient and satisfy any questions regarding treatment.
- Determine dental benefit eligibility, limitations, and payment estimates necessary to facilitate treatment.
- Maintain appropriate A/R ratio and breakdowns.
- Help team to reach daily, monthly, and yearly financial goals.
- Manage case acceptance
Aspen DentalSlidell, LA
Lead Dental Assistant
03.2019 - 04.2020
Job overview
- Managed and directed patient flow.
- Coached and supported new Dental Assistants
- Maintained equipment, ordered supplies, collaborated with Office Manager on scheduling to maximize production
- Chairside Assisting (when needed)
- Denture care
- Post Operative care and instructions
- Treatment Planned and scheduled appointments using EPMS integrated software
- Oversaw daily clinical operations
- Conducted morning huddles
Pousson Family DentistrySlidell, LA
Financial Coordinator/Team Leader
07.2015 - 12.2018
Job overview
- Managed insurance verification, coverage tables, fee schedules
- Billed patients and addressed any concerns regarding accounts
- A/R posted patient and insurance payments
- Managed insurance claims including narratives and pre-authorizations
- Managed Collections, aging reports, followed up on claims
- Reconciliation: closed out the day, reconciling deposits and credit card terminal
- Medicaid billing/ posting payments
- Very detail oriented, lead/coach front office team
Education
Bryman CollegeNew Orleans, LA
A.A from Dental Assisting
12.1998
University Overview
Bryman CollegeNew Orleans, LA
Dental Assistant, Radiation, CPR Certifications from Dental Assisting
12.1998
University Overview
Skills
Experience with Open Dental, Dentrix, Practice Works, Weave, PBN, Dental Intel
Insurance Verification, Fee Schedules
Medicaid/Medicare billing
Accounts Receivable
PPO/HMO Insurance Billing
Microsoft Word/Excel
HIPAA
Chairside Procedures
Communication skills
Certification
- RDA Certification
- Dental Radiology
- BLS Certification
Timeline
Treatment Coordinator
Hermann Park Smiles
07.2025 - Current
Hygiene Coordinator/Treatment Coordinator
Charm Dental
05.2024 - 03.2025
Endodontic Assistant
Uptown Endodontics
08.2022 - 03.2024
Treatment Coordinator
Louisiana Dental Center
09.2020 - 06.2022
Lead Dental Assistant
Aspen Dental
03.2019 - 04.2020
Financial Coordinator/Team Leader
Pousson Family Dentistry
07.2015 - 12.2018
Bryman College
A.A from Dental Assisting
Bryman College
Dental Assistant, Radiation, CPR Certifications from Dental Assisting