Lekyia Kitt
Towson,MD
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Passenger Service Agent
Menzies Aviation
Glen Burnie, MD
05.2022 - Current
- Demonstrated strong problem solving skills when dealing with difficult situations involving customers or personnel.
- Boarded passengers, closed aircraft doors and pulled jet bridge to prepare for departure.
- Carried and operated radio or pager to communicate with airport personnel.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Recruited, trained and guided team members to offer every passenger top-notch service and support.
- Operated computerized system to handle ticketing and check-ins.
Education
Bachelor of Science - Information Systems
Morgan State University
Baltimore, MD12-2023
Skills
- My SQL Experience
- Proficient in Microsoft Excel, Access, and Powerpoint Software
- AWS Cloud Computing
- iOS
- Linux
Timeline
Passenger Service Agent
Menzies Aviation
05.2022 - Current
Bachelor of Science - Information Systems
Morgan State University