Lela Dulo
Oak Creek
Summary
Energetic and organized with an interest in managing schedules and multitasking in fast-paced environments. Possesses strong communication and organizational skills necessary for efficient office operations and administrative support. Committed to facilitating seamless workflow and contributing to overall team success.
Overview
2
2
years of professional experience
Work History
Assistant
AD Tile & Stone LLC.
09.2023 - 12.2024
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed-up on past due payments to facilitate prompt collection of payments.
- Reviewed invoices for accuracy and completeness prior to issuing payments.
- Entered invoice data into Microsoft Excel system to create invoices.
- Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.
- Sends and manages emails to managers with each job description along with photos of the completed jobs.
Assistant Groomer
K9 Wonderland
04.2023 - 06.2023
- Increased repeat customers by delivering quality grooming services that consistently exceeded client expectations.
- Supported the team by managing appointment scheduling, ensuring optimal utilization of resources and time management.
- Demonstrated commitment to maintaining a positive attitude while working under pressure during busy periods or dealing with difficult clients or pets.
- Proactively identified potential issues during grooming sessions, taking corrective measures before problems escalated.
- Maintained a clean and organized work environment to ensure safety and efficiency during grooming procedures.
Education
BBA - Finance And Real Estate
Marquette University
Milwaukee, WI05-2026
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Microsoft Word
- Microsoft Excel
- Data entry
- Verbal and written communication
- Problem-solving
- Sanitation procedures
- Appointment scheduling
- Customer service
Languages
Albanian
Native or Bilingual
Timeline
Assistant
AD Tile & Stone LLC.
09.2023 - 12.2024
Assistant Groomer
K9 Wonderland
04.2023 - 06.2023
BBA - Finance And Real Estate
Marquette University
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