Lela Roberson
Los Angeles,CA
Summary
Facilitator with a proven track record excelling in community outreach and mastering facilitation techniques through innovative training and feedback methods, leading to significant personal and skill development among clients. Demonstrates exceptional empathy and active listening, ensuring impactful sessions.
Overview
7
7
years of professional experience
Work History
Group Facilitator
Step With Faith Women's Sober Living Foundation
2024.01 - Current
- Developed open rapport with clients, encouraging sharing of questions and concerns.
- Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
- Implemented effective conflict resolution techniques to address challenges and ensure positive outcomes to ensure successfully re-entry into social settings.
Facilitator
Greater Hope Covenant House
2022.03 - Current
- Built rapport with diverse groups of clients by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Case Manager
Works 4 Me 2 Inc.
2017.09 - 2022.02
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Education
High School Diploma -
Carson High School
Carson, CASkills
- Facilitation Techniques
- Community Outreach
- Group Dynamics
- Meeting facilitation
- Agenda Setting
- Conflict resolution skills
Timeline
Group Facilitator
Step With Faith Women's Sober Living Foundation
2024.01 - Current
Facilitator
Greater Hope Covenant House
2022.03 - Current
Case Manager
Works 4 Me 2 Inc.
2017.09 - 2022.02
High School Diploma -
Carson High School
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