Leland Clah
Tempe,USA
Summary
Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Personal Shopper
Sam's Club
01.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Caregiver
ComForCare
02.2023 - 01.2024
- Manage patient schedules and ensure all doctor's appointments are kept
- Perform light housekeeping duties and meal preparation
- Administer medications following the doctor's instructions
- Help patients complete prescribed therapy and exercise routines
- Groomed and bathed patient
Courier
Door Dash
10.2020 - 01.2024
- Utilized GPS to optimize routes to meet estimated delivery time
- Follow safety rules to keep a clean driving record
- Deliver outstanding customer service
Courier/ Dispatcher
Courier One Express
12.2018 - 04.2020
- Operated trucks and vans under 3 tons to transport products to an average of 90 customers per day
- Verified the contents of inventory loads against shipping papers, maintaining vehicle logs and cargo records
- Managed loading and unloading truck
Certified Nursing Assistant
The Caring House
11.2016 - 11.2018
- Team Lead/Nursing Assistant Preceptor
- Professionally and compassionately cared for a diverse population of ventilator-dependent, Dementia/Alzheimer's, Dialysis, Bariatrics, Burn, Sub-Acute, Hospice, and Long-term care patients
Education
Associates of Arts - Nursing Assistant, Courier
Leland Clah
Tempe, AZAssociates of Arts - Graphic Design
Collins College
Skills
- Monitored and tracked movements of goods and vehicles
- Assigned and scheduled jobs and routes
- Patient Care
- Team Leader
- Detail Orientated
- Exceptional Customer Services
- Multiline phone etiquette
- GPS navigational phone etiquette
- Heavy lifting
- Customer relations
- Merchandise selection
Certification
CPR & FIRST AIDE, National CPR Foundation, Current
Timeline
Customer Personal Shopper
Sam's Club
01.2024 - Current
Caregiver
ComForCare
02.2023 - 01.2024
Courier
Door Dash
10.2020 - 01.2024
Courier/ Dispatcher
Courier One Express
12.2018 - 04.2020
Certified Nursing Assistant
The Caring House
11.2016 - 11.2018
Associates of Arts - Graphic Design
Collins College
Associates of Arts - Nursing Assistant, Courier
Leland Clah
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