Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Jarvis Youngblood

Berkeley,CA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service AgentMaintenance TechnicianJanitorMaintenance Assistant

Work Type

Full TimePart TimeContract WorkSeasonal Work

Location Preference

RemoteOn-SiteHybrid
Location: Berkeley, CA, USSan Francisco, CA
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefits

Summary

Fostered a collaborative team environment to enhance performance and minimize staff turnover across Bay Area retail locations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Customer Service Taxi Rank Agent

APCOA PARKING (UK) LTD-Hounslow
12.2024 - 11.2025

Processed passenger arrivals and departures while confirming destinations. Assisted taxi feeder park in validating driver credentials as needed. Issued local journey tickets to drivers and addressed passenger and driver inquiries effectively. Conducted badge and license checks at the rank and reported any discrepancies. Maintained composure and a proactive approach during high-pressure situations while reporting unattended packages or parcels. Utilized handheld unit to verify taxi presence on ranks and accurately recorded local journeys during peak demand periods.

Customer Service Agent

Pacific Aviation-San Francisco
03.2024 - 09.2024
  • Review passengers documents for their validity and applicability before processing. Check-in the passengers, verify the tickets and travel document such as Passport, Visa etc. Check passenger documents for their validity and applicability before processing.
  • Provide an exceptional customer experience for passengers, guiding them through their airport journey, and resolving challenges that arise with respect and compassion.

Delivery Driver

Iceland Foods-Feltham
05.2023 - 12.2023
  • Collect items from a warehouse or pick up point. Plan delivery route and load the vehicle to match this route. Contact customers and update tracking systems and delivery records. Make deliveries, give invoices and get customer signatures. Record mileage and fuel and return undelivered items.

Delivery Driver

Amazon Flex-Sacramento, CA
08.2021 - 02.2023
  • Loading items and/or packages from Amazon’s warehouse or production environment. Carefully delivered to various locations of Amazon customers in a safe and timely manner. Reviewing orders before and after they are delivered to ensure they are complete, charges are correct, and the customer is satisfied.
  • Scanning the QR code of all the items to be delivered before they are loaded up. Responsible for complying strictly with all transportation laws, guidelines, and/or regulations and ensuring that a safe driving record is maintained.

Security Manager

Tiger Security limited-London
05.2019 - 10.2021
  • Driving around the sites for patrol to make sure Service level argument are being met. Review all security reporting completed by the guards, directing and implementing the daily activities of security personnel on site.
  • Responsible for the professional appearance of the entire security team assigned to the site. Process quality and accuracy of all logs and incident reports generated at the site.

Operations Supervisor

VFS Global-San Francisco, CA
11.2018 - 04.2019
  • Working with highly differentiated solutions portfolio includes dedicated visa and passport application centers, information services (call centers),web based modules (for appointment scheduling and online payment collection), biometrics (data capture and transfer), verification/legalization/attestation, translation, overseas citizenship, logistics solutions, programmer and project management, database management, security solutions, financial solutions, etc.

Maintenance Technician

Vallejo City-Vallejo, CA
12.2016 - 10.2018
  • Ensured the school classrooms are prepared for the next day by taking out trash, tidying furniture and dusting surfaces. Sweeping, mopping floors, and vacuuming carpets. Washing and sanitizing toilets, sinks and showers and restocking disposables. Responsible for building upkeep for multiple locations throughout the district. Communicate existing and potential issues with supervisors.

Consumer Service Representative

Verizon Wireless-Dallas, TX
09.2008 - 12.2016
  • Customer Consumers - Dallas, TX
  • Provide superior customer service.
  • Greeted and directed every customer to the proper representative. Specialized in selling all types technology, device step ups and discovering customers hidden needs. Handled end of the day closing procedure and refreshed store daily inventory.
  • Completed store monthly inventory and refreshes.

Checker

Safeway-Richmond, CA
06.2006 - 09.2008
  • Operate cash register, scan merchandise, and perform price checks. Greet all customers by name and make them feel welcome. Answer customer questions about products and services available at the store.

Education

California State Board of Barber License - Barbering

Hinton Barber College
Vallejo, CA
01.2016

Skills

Oversaw customer relationship management strategies to enhance client engagement

Directed project management initiatives to ensure timely delivery and alignment with organizational goals

Operated vehicles to ensure timely and safe transportation

Oversaw information security protocols to safeguard sensitive data

Assisted in configuring and maintaining computer networks to support organizational operations Collaborated with team members to troubleshoot network issues and enhance connectivity Provided technical support to users for network-related inquiries

Monitored CCTV systems to support security operations Assisted in identifying and reporting suspicious activities Maintained equipment functionality through regular checks

Leveraged advanced computer skills to enhance operational efficiency

Executed cash handling procedures to ensure accurate financial transactions

Executed timely and efficient delivery of goods to ensure customer satisfaction

Oversaw security operations to ensure safety and compliance across facilities

Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration

Assisted customers in selecting products that meet their needs Supported team members in achieving sales goals Maintained organized and visually appealing merchandise displays

Monitored activities to maintain safety and security standards Assisted in identifying potential risks and vulnerabilities Supported team efforts in implementing surveillance protocols

Executed crisis management strategies to mitigate risks and ensure organizational stability

Oversaw custodial operations to ensure cleanliness and safety in facilities

Assisted in identifying and mitigating potential theft risks Supported team efforts to implement loss prevention strategies Monitored inventory levels to detect discrepancies

Directed project management initiatives to ensure timely delivery and adherence to quality standards

Assisted customers in identifying product needs and preferences Supported sales team in achieving monthly targets through effective communication Contributed to maintaining organized inventory and product displays

Operated commercial vehicles to ensure timely delivery of goods

Executed merchandising strategies to enhance product visibility and drive sales

Oversaw comprehensive account management processes to enhance client relationships

Oversaw inventory management processes to ensure optimal stock levels

Oversaw inventory management processes to ensure optimal stock levels

Assisted in configuring and maintaining computer networks to support organizational operations Collaborated with team members to troubleshoot network issues and enhance connectivity Provided technical support to users for network-related inquiries

Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams

Operated delivery vehicle to ensure timely transportation of goods

Certification

  • California State Barber License
  • September 2016 to Present
  • California barber license permits individuals to legally offer barbering services, including hair cutting, styling, shaving, and facial treatments, in exchange for payment.

Timeline

Customer Service Taxi Rank Agent

APCOA PARKING (UK) LTD-Hounslow
12.2024 - 11.2025

Customer Service Agent

Pacific Aviation-San Francisco
03.2024 - 09.2024

Delivery Driver

Iceland Foods-Feltham
05.2023 - 12.2023

Delivery Driver

Amazon Flex-Sacramento, CA
08.2021 - 02.2023

Security Manager

Tiger Security limited-London
05.2019 - 10.2021

Operations Supervisor

VFS Global-San Francisco, CA
11.2018 - 04.2019

Maintenance Technician

Vallejo City-Vallejo, CA
12.2016 - 10.2018

Consumer Service Representative

Verizon Wireless-Dallas, TX
09.2008 - 12.2016

Checker

Safeway-Richmond, CA
06.2006 - 09.2008

California State Board of Barber License - Barbering

Hinton Barber College