Summary
Overview
Work History
Education
Skills
Timeline
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Leland Cunningham

Atlanta,GA

Summary

With a proven track record at Sunbelt Pools of Georgia, I excel in enhancing pool system efficiency and customer satisfaction through expert pool chemistry monitoring and exceptional problem-solving abilities. My dedication to preventive maintenance and customer service has significantly improved client relationships, positioning me as a valuable asset to any team.

Overview

5
5
years of professional experience

Work History

Pool Technician

Sunbelt Pools of Georgia
06.2023 - Current
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Assembled and disassembled filters for pool openings, closings and repairs.
  • Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
  • Ensured client retention with consistent delivery of high-quality pool maintenance services.
  • Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
  • Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
  • Accommodated diverse client requests by providing customized solutions tailored to their individual needs.
  • Optimized energy efficiency in pool systems by regularly monitoring and adjusting circulation, filtration, and heating components.
  • Educated customers in proper pool operation and maintenance.
  • Completed timely repair projects to minimize downtime for clients'' pools and spas.
  • Performed seasonal opening and closing procedures for outdoor pools to ensure optimal functionality throughout the year.
  • Prevented health hazards by identifying potential risks during routine inspections and taking corrective action as needed.
  • Conducted pool safety inspections and reported unresolved issues immediately.
  • Led training sessions for new technicians, sharing knowledge and ensuring high standards of service.

Preventive Maintenance Technician

RaceTrac
01.2023 - 06.2023
  • Reduced machinery downtime with timely identification and troubleshooting of mechanical issues.
  • Enhanced equipment efficiency by conducting thorough preventive maintenance inspections and repairs.
  • Developed customized checklists for each piece of machinery, streamlining the inspection process and ensuring no essential tasks were overlooked.
  • Ensured optimal functioning of HVAC systems by performing routine check-ups, cleaning ducts, and replacing filters as needed.

Mosquito Control Technician

Mosquito Joe of Decatur
09.2022 - 06.2023
  • Spearheaded cross-functional collaboration between departments such as sales, customer service, operations managing shared goals.
  • Demonstrated commitment to professional growth through participation in relevant training opportunities and industry conferences.
  • Optimized resource allocation by developing thorough mapping and tracking systems for high-risk areas requiring frequent treatments.
  • Assisted in the development of comprehensive mosquito control plans based on data analysis and best practices.

Maintenance Technician

The Haynes House Managed by Greystar
12.2020 - 09.2022
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Installed new locks, door handles, and door closers.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.

Swimming Pool Technician

American Swimming Pool of Atlanta
09.2019 - 05.2020
  • Identified potential problems proactively during routine checks and performed preventive maintenance accordingly.
  • Improved client relationships through clear communication, attentive service, and consistent follow-ups on completed jobs.
  • Maintained pool buildings and outdoor swimming pools for seasonal activities.
  • Educated customers on proper pool care techniques to promote long-lasting enjoyment of their swimming facilities.
  • Vacuumed pools, emptied skimmers, and removed debris.
  • Maintained accurate records of all services performed for easy reference in case of future concerns or repeat business opportunities.
  • Maintained pool surrounding areas in neat and clean fashion.
  • Managed pool and facility hygiene, equipment upkeep, pump operation, and chemical levels.
  • Enhanced customer satisfaction by providing timely and efficient pool maintenance services.

Education

High School Diploma -

Edward A Reynolds West Side High School
New York, NY
06-1997

Skills

  • Backwashing Filters
  • Algae treatment
  • Pump maintenance
  • Valve Replacement
  • Pool cover installation
  • Skimmer maintenance
  • Water testing
  • Electrical Troubleshooting
  • Pool chemistry expertise
  • Filter Maintenance
  • Light fixture replacement
  • Safety Procedures
  • Pressure Washing
  • Vacuuming pools
  • Acid washing
  • Hazardous Chemicals Handling
  • Winterizing pools
  • Equipment Repair
  • Equipment Installation
  • Plumbing Repairs
  • Equipment Repairs
  • Pool Maintenance
  • Chemical Level Testing
  • Flow Meter Calibration
  • Pool chemistry monitoring
  • Water level adjustment
  • Pool cleaning
  • Salt cell cleaning
  • Chemistry balancing
  • Preventative Maintenance
  • Pool inspections
  • Equipment installations
  • Chemical balancing
  • Chemicals balancing
  • Leak detection
  • Routine Maintenance
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Problem-solving abilities

Timeline

Pool Technician

Sunbelt Pools of Georgia
06.2023 - Current

Preventive Maintenance Technician

RaceTrac
01.2023 - 06.2023

Mosquito Control Technician

Mosquito Joe of Decatur
09.2022 - 06.2023

Maintenance Technician

The Haynes House Managed by Greystar
12.2020 - 09.2022

Swimming Pool Technician

American Swimming Pool of Atlanta
09.2019 - 05.2020

High School Diploma -

Edward A Reynolds West Side High School

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