Leland Cunningham
Atlanta,GA
Summary
With a proven track record at Sunbelt Pools of Georgia, I excel in enhancing pool system efficiency and customer satisfaction through expert pool chemistry monitoring and exceptional problem-solving abilities. My dedication to preventive maintenance and customer service has significantly improved client relationships, positioning me as a valuable asset to any team.
Overview
5
5
years of professional experience
Work History
Pool Technician
Sunbelt Pools of Georgia
3596 Oakcliff Rd Atlanta Ga
06.2023 - Current
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
- Ensured client retention with consistent delivery of high-quality pool maintenance services.
- Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
- Accommodated diverse client requests by providing customized solutions tailored to their individual needs.
- Optimized energy efficiency in pool systems by regularly monitoring and adjusting circulation, filtration, and heating components.
- Educated customers in proper pool operation and maintenance.
- Completed timely repair projects to minimize downtime for clients'' pools and spas.
- Performed seasonal opening and closing procedures for outdoor pools to ensure optimal functionality throughout the year.
- Prevented health hazards by identifying potential risks during routine inspections and taking corrective action as needed.
- Conducted pool safety inspections and reported unresolved issues immediately.
- Led training sessions for new technicians, sharing knowledge and ensuring high standards of service.
Preventive Maintenance Technician
RaceTrac
200 Galleria Dr Se #900
01.2023 - 06.2023
- Reduced machinery downtime with timely identification and troubleshooting of mechanical issues.
- Enhanced equipment efficiency by conducting thorough preventive maintenance inspections and repairs.
- Developed customized checklists for each piece of machinery, streamlining the inspection process and ensuring no essential tasks were overlooked.
- Ensured optimal functioning of HVAC systems by performing routine check-ups, cleaning ducts, and replacing filters as needed.
Mosquito Control Technician
Mosquito Joe of Decatur
2214 Greencliff Dr NOrth East
09.2022 - 06.2023
- Spearheaded cross-functional collaboration between departments such as sales, customer service, operations managing shared goals.
- Demonstrated commitment to professional growth through participation in relevant training opportunities and industry conferences.
- Optimized resource allocation by developing thorough mapping and tracking systems for high-risk areas requiring frequent treatments.
- Assisted in the development of comprehensive mosquito control plans based on data analysis and best practices.
Maintenance Technician
The Haynes House Managed by Greystar
2420 Peachtree Rd Atlanta Ga
12.2020 - 09.2022
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
Swimming Pool Technician
American Swimming Pool of Atlanta
2239 Faulkner Rd Ne
09.2019 - 05.2020
- Identified potential problems proactively during routine checks and performed preventive maintenance accordingly.
- Improved client relationships through clear communication, attentive service, and consistent follow-ups on completed jobs.
- Maintained pool buildings and outdoor swimming pools for seasonal activities.
- Educated customers on proper pool care techniques to promote long-lasting enjoyment of their swimming facilities.
- Vacuumed pools, emptied skimmers, and removed debris.
- Maintained accurate records of all services performed for easy reference in case of future concerns or repeat business opportunities.
- Maintained pool surrounding areas in neat and clean fashion.
- Managed pool and facility hygiene, equipment upkeep, pump operation, and chemical levels.
- Enhanced customer satisfaction by providing timely and efficient pool maintenance services.
Education
High School Diploma -
Edward A Reynolds West Side High School
New York, NY06-1997
Skills
- Backwashing Filters
- Algae treatment
- Pump maintenance
- Valve Replacement
- Pool cover installation
- Skimmer maintenance
- Water testing
- Electrical Troubleshooting
- Pool chemistry expertise
- Filter Maintenance
- Light fixture replacement
- Safety Procedures
- Pressure Washing
- Vacuuming pools
- Acid washing
- Hazardous Chemicals Handling
- Winterizing pools
- Equipment Repair
- Equipment Installation
- Plumbing Repairs
- Equipment Repairs
- Pool Maintenance
- Chemical Level Testing
- Flow Meter Calibration
- Pool chemistry monitoring
- Water level adjustment
- Pool cleaning
- Salt cell cleaning
- Chemistry balancing
- Preventative Maintenance
- Pool inspections
- Equipment installations
- Chemical balancing
- Chemicals balancing
- Leak detection
- Routine Maintenance
- Customer Service
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
Timeline
Pool Technician
Sunbelt Pools of Georgia
06.2023 - Current
Preventive Maintenance Technician
RaceTrac
01.2023 - 06.2023
Mosquito Control Technician
Mosquito Joe of Decatur
09.2022 - 06.2023
Maintenance Technician
The Haynes House Managed by Greystar
12.2020 - 09.2022
Swimming Pool Technician
American Swimming Pool of Atlanta
09.2019 - 05.2020
High School Diploma -
Edward A Reynolds West Side High School