Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Leland Samuels

Boston,MA

Summary

I am a true team player. I have a genuine character of imagination. I like to get the job done the first time. I am good with time and have good endurance.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Sales Associate

Lidle
01.2023 - 10.2024
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Customer Service Representative

Planet Fitness
03.2022 - 12.2022
  • Cross-trained and provided backup support for organizational leadership.
  • Answered constant flow of customer calls with minimal wait times.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Cook Manager

SoldierOn
03.2019 - 05.2020

Clinical Administrative Officer

Indian Health Services
01.2013 - 12.2014
  • Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Director of Human Resources

US Army
01.2000 - 10.2008

Transition Specialist

Contractor USAG Vicenza
02.1999 - 01.2000

Personnel Management

US Army
03.1980 - 03.1995

Education

Associate of Arts - Human Resources Development

University of Oklahoma
Norman, OK
02.1978

Skills

  • Repair Cost Estimation
  • Expert in [Subject]
  • Informed Product Selections
  • Sales trends

Accomplishments

Served with U.S. Armed Forces; NATO, Eouthern European Task Force, Joint Task Force Bravo, Served as Retirement Services Officer, Iraq/Afghanistan Casualty Officer, and Veterans Affairs Medical Center Payroll.

Affiliations

  • Choctaw Nation of Oklahoma

Certification

Simplified Acquisition Procedures, Washington D.C. Management Concepts

Languages

English
Native or Bilingual
Italian
Full Professional
Turkish
Elementary
German
Limited Working
Spanish
Limited Working
Norwegian
Elementary

Timeline

Sales Associate

Lidle
01.2023 - 10.2024

Customer Service Representative

Planet Fitness
03.2022 - 12.2022

Cook Manager

SoldierOn
03.2019 - 05.2020

Clinical Administrative Officer

Indian Health Services
01.2013 - 12.2014

Director of Human Resources

US Army
01.2000 - 10.2008

Transition Specialist

Contractor USAG Vicenza
02.1999 - 01.2000

Personnel Management

US Army
03.1980 - 03.1995

Associate of Arts - Human Resources Development

University of Oklahoma
Leland Samuels