Lelenn I. Moore
Country Club Hills,IL
Summary
Versatile Assistant General Manager with years of experience overseeing daily operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
05.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
General Manager in Training
LA Fitness
09.2022 - 10.2022
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Pharmacy Technician
Walmart
09.2017 - 10.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Bachelor of Business - Music Business
Lewis University
Romeoville, IL05.2021
Skills
- DOT Compliance
- Payment Collection
- Product Promotion
- Quality Assurance
- Staff Supervision
- Advertising and Marketing
- Customer Relationship Management
- Employee Relations
- Sales Techniques
- Drug Safety
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
General Manager in Training
LA Fitness
09.2022 - 10.2022
Delivery Driver
Amazon
05.2021 - Current
Pharmacy Technician
Walmart
09.2017 - 10.2018
Bachelor of Business - Music Business
Lewis University
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