Goddelia Miranda
Midland,TX
Summary
Demonstrated ability to manage daily clerical tasks effectively, contributing to team performance through innovative solutions. Experience in providing knowledgeable customer service, addressing inquiries and resolving issues to enhance parent satisfaction. Skilled in attendance tracking and data entry, ensuring accurate reporting and efficient operations. Proven capability in collaborating with diverse teams to achieve common goals while maintaining a respectful and supportive environment for families.
Overview
3
3
years of professional experience
4052
4052
years of post-secondary education
Work History
Assistant Manager
Hertz Rental Car
Midland, Texas
05.2024 - 02.2026
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Teacher's Assistant
Grace Lutheran Church
Midland, Texas
08.2023 - 05.2024
- Completed day-to-day duties/task.
- Worked successfully with parents/group of coworkers to accomplish goals and address educational growth.
- Promoted high parent satisfaction by resolving learning/reading with knowledgeable and friendly atmosphere.
- Provided face to face meetings.
- Exceeded parent satisfaction by finding creative solutions to problems.
- Assisted lead teachers in developing lesson plans and instructional materials, enhancing the learning environment for students.
- Coordinated classroom activities and maintained a structured environment, fostering student engagement and participation.
- Monitored student behavior and provided guidance, ensuring a safe and respectful classroom atmosphere.
- Communicated effectively with parents and guardians regarding student progress, strengthening home-school connections and support.
- Supervised children and participated with children in activities.
Education
Midland College
Midland, TXPhlebotomist
Midland, TXSkills
- Attendance tracking
- Data entry
- Customer service
- Conflict resolution
- Parent communication
- Strategic planning
- Reporting accuracy
- Multi-tasking
- Respectfulness
- Parental and guardian assistance
Languages
English
Professional
Spanish
Professional
Timeline
Assistant Manager
Hertz Rental Car
05.2024 - 02.2026
Teacher's Assistant
Grace Lutheran Church
08.2023 - 05.2024
Midland College
Phlebotomist