LEMON MAPHOSA
Korridor Zimbabwe
Phoenix,AZ
3
Languages
10
years of professional experience
Experienced logistics and transportation professional with over ten years in transport coordination, customs clearance, and fleet administration. Expertise in tracking assets, preparing operational reports, and enhancing workflow accountability. Strong candidate for logistics internship roles focused on trailer utilization analysis, process improvement, carrier compliance support, and transportation industry research.
Work History
Branch Leader
3 Years 2 Months- Launched and led branch operations with operations and internal services teams, creating workflow procedures, shift rosters, and policies to enhance daily execution.
- Planned staff coverage for 14 terminal cash points, improving service coverage, customer follow-up, and operating continuity during peak demand periods.
- Developed a customer lead tracking system that contributed to a 12 percent increase in new customer sign-ups through better follow-up and data visibility.
- Conducted staff performance reviews, coaching, and training, helping reduce transaction errors caused by human error by 60 percent.
- Conducted staff performance reviews, coaching, and training to reduce transaction errors caused by human error.
Senior Logistics and Customs Clearing Officer
1 Year 1 Month- Reduced customs fine incidents by 90 percent through stronger document review, adherence to customs procedures, and coordination with customs authorities and brokers.
- Led an eight-member imports and exports team responsible for customs entry processing, bill of entry review, documentation control, and regulatory compliance.
- Monitored shipment status, clearance progress, and documentation gaps to reduce processing delays, demurrage risk, and operating uncertainty.
- Monitored shipment status, clearance progress, and documentation gaps, minimizing processing delays and demurrage risk.
- Cultivated relationships with customs authorities, brokers, and transport stakeholders to streamline clearance flow and resolve shipment exceptions.
Logistics and Administration Officer
5 Years 1 Month- Coordinated vehicles, drivers, booking calendars, and shift coverage to ensure timely deliveries and reliable transport operations.
- Procured materials, goods, and services in line with company procurement policies while supporting transport operations and maintenance needs.
- Applied procurement cost-control measures that reduced monthly operating expenses by 10 percent.
- Managed spares, parts, and equipment inventory, reducing vehicle downtime and redundancy through improved stock control and follow-up.
- Prepared administrative and operational records to enhance fleet coordination, streamline maintenance planning, and facilitate vendor follow-up and management reporting.
Education
Master of Global Management - Global Business
Expected Dec 2026
Bachelor of Science - Special Honors, Monitoring and Evaluation
- Recipient of the Vice Chancellor's Prize and University Book Prize.
- GPA: 3.7
Bachelor of Commerce - Honors, Transport and Logistics Management
Skills
Transportation Operations
Fleet scheduling
Logistics Data Analysis
Customs coordination
Import/export documentation
Compliance Monitoring
Cost Control
Performance Reporting
KPI Tracking
Process Improvement
Standard Operating Procedures
Workflow Documentation
Cargo tracking
Reconciliation Reporting
Customs Compliance
Statistical Analysis
Financial Reporting
Professional Communication
Cross-Functional Collaboration
Market Analysis
Team Leadership
Affiliations
Member, Shipping and Forwarding Agents Association of Zimbabwe, June 2018 - Present.
LANGUAGES
Ndebele (Zulu)
Native or Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Branch Leader
Korridor Zimbabwe
10.2021 - 12.2024Read More
Senior Logistics and Customs Clearing Officer
Metrofield Freight
08.2020 - 09.2021Read More
Logistics and Administration Officer
Macrobrands Transporters
06.2015 - 07.2020Read More
Great Zimbabwe University
Bachelor of Commerce from Honors, Transport and Logistics Management
Read More
Lupane State University
Bachelor of Science from Special Honors, Monitoring and Evaluation
Read More
Thunderbird School of Global Management, Arizona State University
Master of Global Management from Global Business
Read More