Lemuel Rivera
Neat Freaks Professional Home Organizing
Covina,CA
1
Certification
7
years of professional experience
OWNER & OPERATOR running a home services business that delivers home organizing, decluttering, light handyman repairs, and home improvement support. Manages scheduling, client communication, and service delivery from estimate to completion. Builds custom organizing systems and space plans that improve home functionality and reduce stress.
Work History
OWNER & OPERATOR
2 Years 7 Months- Founded and operated a home services business offering home organizing, decluttering, light handyman repairs, and home improvement services
- Managed all aspects of business operations, including scheduling, client communication, marketing, budgeting, and service delivery
- Provided custom organizing systems, space planning, and hands-on support to help clients improve home functionality and reduce stress
SALES REPRESENTATIVE
2 Years- Assisted clients in identifying product needs through regular site visits. Supported sales efforts to promote product offerings. Helped maintain customer satisfaction to encourage repeat business.
- Promoted and sold various products to retail partners. Assisted clients in choosing suitable products for customer demographics while adhering to client requirements and state regulations.
- Built and maintained strong, long-term relationships with customers. Conducted regular visits to client locations to assess product needs, promote sales, and to ensure client satisfaction and repeat business
- Maintained accurate sales records, including orders, inventory, and customer interactions. Submitted detailed reports on sales activities, feedback, and opportunities for improvement to management
- Maintained precise records of sales, including orders, inventory, and customer interactions.
Assisted in generating comprehensive reports on sales activities, customer feedback, and areas for improvement to management.
DRIVER
2 Years- Managed a state-wide delivery route while ensuring timeliness and excellent customer service
- Oversaw accurate and secure handling of all products to uphold compliance with company policies and state regulations.
- Verified and authenticated customer documentation upon delivery, ensuring compliance with all delivery requirements.
- Coordinated logistics for state-wide deliveries, prioritizing on-time performance and exceptional client interactions.
- Maintained comprehensive and precise records of all deliveries, documenting times, dates, and encountered issues.
- Maintained the vehicle in clean and working order
- Ensured timely deliveries by navigating routes efficiently using GPS technology.
Education
EMT Certification
Phlebotomy License
Skills
Business operations management
Scheduling workflow coordination
Budget tracking
Service delivery management
Client communication
Needs Assesment
Space planning
Route planning
Certification
- EMT Certification
- Phlebotomy License
Timeline
OWNER & OPERATOR
Neat Freaks Professional Home Organizing
01.2024 - CurrentRead More
SALES REPRESENTATIVE
UpNorth Distribution
01.2022 - 01.2024Read More
DRIVER
UpNorth Distribution
01.2020 - 01.2022Read More
UCLA
Phlebotomy License
Read More
Pasadena City College
EMT Certification
Read More