Knowledgeable Technology Coordinator adept at managing all school technology needs, including setting up systems, purchasing materials and administering networks. Bringing solid understanding of security protocols developed over 13 years in field.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Technology Coordinator
ACES/ New Haven Public Schools
New Haven, CT
09.2020 - Current
Debugged, troubleshot and diagnosed issues with network infrastructure, computers and peripheral devices.
Performed system administration duties by monitoring and modifying student profiles and resetting passwords.
Coordinated inventory supplies and equipment to maximize team productivity.
Used [Software] to create training materials for new applications and software.
Supported [Number] teachers in implementing various educational strategies to create conducive learning environment.
Installed new hardware and oversaw maintenance of existing hardware to provide support for users.
Used [Software] to update school website with events, announcements, news and images.
Resolved wireless LAN and WAN connectivity issues to alleviate downtime.
DESKTOP SUPPORT TECHNICIAN
NEW HAVEN BOARD OF EDUCATION
NEW HAVEN, CT
06.2012 - 08.2020
Elected as the point of sales technician for a ten million dollar federal funded public schools’ meal program
Responsible for the operation,deployment and maintenance of over fifty sites and central office
Accounted for the data for over five thousand meals and sales weekly
Trained, translated and simplified in how to use the point of service machines as well as daily issues and solutions to over five hundred workers.
ASSISTANT TEACHER
NEW HAVEN BOARD OF EDUCATION
NEW HAVEN, CT
10.2010 - 06.2012
Responsible for helping in educational development of special needs children.Worked with other professionals such as
occupational therapists and speech therapist
Provided one on one services for autistic students who are unable to fully
participate in activities
Help to complete the individual education programs for students
Responsible for supporting class
teachers in photocopying and other task to support teaching
Responsible for other duties as assigned.
DESKTOP SUPPORT
YALE NEW HAVEN HOSPITAL
NEW HAVEN, CT
10.2009 - 03.2010
Assembled and deployed over three hundred computers and over two hundred voice over IP phones
Re imaged hard drives and
performed thorough maintenance for computer hardware
Operated computer desktop support assisting hospital staff users with
problems and solutions
Diagnosed problems with printers,cables, or telephones
Performed routine maintenance on all types of
computer equipment and printers
Performed network integration and systems test.
YALE NEW HAVEN HOSPITAL
NEW HAVEN, CT
02.2009 - 05.2009
Responded to service calls for hospital staff
Replaced computer hardware such as keyboards,mice,monitors and hard drives
Re
imaged hard drives and performed thorough maintenance.
COMPUTER LAB ASSISTANT
ALBERTUS MAGNUS IT DEPARTMENT
NEW HAVEN, CT
08.2006 - 05.2009
Maintained clean environment for students and staff.Assisted with printing and computer usage.Trouble shot and diagnosed
problems.
Education
Bachelor of Science Degree - Management of Information Systems
Albertus Magnus College
Skills
Cisco, Net gear routers and Access points Firebox Touch screen monitors, Horizon pin pads and barcode scanners, APG cashundefined
Additional Information
Referrals
Available upon request
Timeline
Technology Coordinator
ACES/ New Haven Public Schools
09.2020 - Current
DESKTOP SUPPORT TECHNICIAN
NEW HAVEN BOARD OF EDUCATION
06.2012 - 08.2020
ASSISTANT TEACHER
NEW HAVEN BOARD OF EDUCATION
10.2010 - 06.2012
DESKTOP SUPPORT
YALE NEW HAVEN HOSPITAL
10.2009 - 03.2010
YALE NEW HAVEN HOSPITAL
02.2009 - 05.2009
COMPUTER LAB ASSISTANT
ALBERTUS MAGNUS IT DEPARTMENT
08.2006 - 05.2009
Bachelor of Science Degree - Management of Information Systems