Len Ness

• Prioritized and schedule tasks for employee efficiently to accomplish service goals.
• Assessed customer complaints regarding malfunctioning equipment in RVs and offered solutions.
• Completed daily paperwork on jobs and inputted data into Atrex system.
• Tracked parts and materials used in repairs or replacements.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Perform all phases of Rv repair. Electrical AC/DC, Solar, Plumbing, heating, air conditioning, structural/framing "wood aluminum & steel", roofing" epdm, TPO, fiberglass and aluminum", appliances "electric & gas", hydraulics, generators, retrofits, welding and fabrication.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Assigned work and monitored performance of project personnel.
• Delegated work to staff, setting priorities and goals.

While at the Prineville Facebook campus I had several different job duties depending on which stage of construction the building was in. Several of which were wall location layout, equipment layout. Installation of evaporators for cooling, filter walls, fan array walls, fire walls protrusion flashings and large ducts.

After Covid One of my main responsibilities was to correct damage to equipment and structures. Mostly cosmetic do to impacts with construction equipment.

Equipment used for job includes but not limited to hand tools, power tools, metal brakes, shears, man lifts, cranes

Worked in part with crane and heavy equipment operators to fly and land large equipment and supplies to multiple floors of the buildings.

At time I had to coordinate with other trades to schedule installation and repair of equipment. This way we did not have a crew sitting idle.

• Manage employee daily task to improve productivity. Identified areas for improvement within the shop to increase efficiency levels.
• Collaborated with engineering team on design modifications or upgrades when necessary.
• Order materials for manufactured waste water handling and treatment systems.
• Update and Upgrade the equipment in the shop.
• Set up and adjusted machines and equipment for production of product.
• Trained new employees on shop processes and procedures as well as operation of machines and equipment.
• I worked along side my crew to assemble submersible and floating aerators for treatment ponds and algae reduction in freshwater lakes and ponds, composite locking manhole covers, underground plastic lined waste water lines and inverts.
• Fabrication of stainless steel and galvanized water treatment hatch doors
• Machining of composite covers to accept lock assembly.
• Design and fabricate molds up to 7 foot in diameter for roto-molding the plastic components used in the treatment systems.
• Extrusion plastic welding, tig and mig welding.
• Wiring of control cabinets and blower assemblies for aerators
• installation of and operation of cnc equipment. Along with cross training employees to operate the equipment.

• At Woodgrain managed crew of fabricators.
• Scheduling repairs & maintenance for minimal down time.
• Keep my crew on task and safe. Regularly added short training sessions to expand the capabilities of my crew and their knowledge of the equipment and processes needed to complete our tasks.
• Design and fabricate automated machinery.
• Layout and install automated equipment lines for processing wood/MDF or pellets.
• Repair and/or update equipment.
• Assist maintenance crews as needed
• Blow pipe installation, bag house and cyclone installation.

• Inspection, Diagnosis quote and repair.
• automotive brake systems, suspension systems
• Trailer brake systems, axles and wiring
• upgraded lift and lowering of suspension systems
• Differential repair
• Parts sourcing and ordering.
• Inventory
• Customer service, questions answered, customers educated as to why repairs are needed. service scheduling