Lena Avendaño
Cincinnati,OH
Summary
Experienced professional in management and business, with a strong background in the beauty industry. Also has two years of accounting experience. Skilled in relationship building, strategic planning, and project management. Quick learner with a proven track record of adapting to new and complex situations. Seeking a new opportunity to leverage diverse talents and continue personal development.
Overview
12
12
years of professional experience
Work History
Master Cosmetologist
18/8 Fine men's salon
Oakley, OH
11.2022 - 09.2024
- Performed customer service and retained a steady clientele, building long-term relationships.
- Recorded notes for future reference, including client preferences.
- Communicated effectively to advise clients on care and upkeep, while maintaining a 92% client retention rate.
- Provide coaching, training, and mentorship to new hires on quality standards and client relations.
Accounting clerk
Integrity Express Logistics
Blue ash, OH
04.2021 - 11.2022
- Applied proper codes to weekly invoices, files, and receipts to keep records organized and easily searchable.
- Input 2,000+ monthly invoices with consistent accuracy, resulting in a 35% reduction in overdue accounts.
- Lead a team of 5, providing mentorship and feedback through weekly 1:1 sessions.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
Billing clerk
Gateway Distribution
Cincinnati, OH
07.2020 - 02.2021
- Executed billing tasks and recorded information in the company database.
- Maintained records on 2,000+ weekly freight bills.
- Managed invoicing and payment processing operations using Microsoft Excel.
- Handled account payments and provided information regarding outstanding balances.
Master Cosmetologist
Great Clips
Cincinnati, OH
03.2012 - 03.2020
- Trained new staff members in the proper techniques of performing beauty treatments.
- Demonstrated excellent customer service skills by providing a friendly atmosphere while maintaining a professional demeanor with clients.
- Maintained cleanliness of work environment according to state regulations and company policies.
- Organized inventory of salon supplies ensuring all necessary materials were available when needed.
Education
Ohio state managing cosmetologist -
Live Oaks Vocational
Cincinnati, OH05-2000
Skills
- Collaborative Leadership Across Departments
- Efficient Record Management
- Regulatory Compliance
- Project Leadership
- Conflict Management
- Inspires Team Collaboration
Volunteering
- Matthew 25 Ministries
- Asianati
Timeline
Master Cosmetologist
18/8 Fine men's salon
11.2022 - 09.2024
Accounting clerk
Integrity Express Logistics
04.2021 - 11.2022
Billing clerk
Gateway Distribution
07.2020 - 02.2021
Master Cosmetologist
Great Clips
03.2012 - 03.2020
Ohio state managing cosmetologist -
Live Oaks Vocational
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