Lena Ealy
Cedar Rapids
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Barista
Scooters Coffee Company
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Busser
Ashton Hill Wedding Venue
04.2022 - 03.2024
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
Ice Cream Scooper
Frydae
03.2023 - 10.2023
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Education
High School Diploma -
Linn-Mar
Marion, IA05-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
Timeline
Barista
Scooters Coffee Company
03.2024 - Current
Ice Cream Scooper
Frydae
03.2023 - 10.2023
Busser
Ashton Hill Wedding Venue
04.2022 - 03.2024
High School Diploma -
Linn-Mar
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