Lena Jasso
Ephrata,PA
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
1
1
year of professional experience
Work History
Apparel Associate
Walmart
Ephrata, PA
10.2024 - 12.2024
- Assisted customers in locating apparel items and provided product information.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Processed transactions accurately and efficiently at the cash register.
- Collaborated with team members to restock inventory and ensure floor readiness.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Make and manage phone calls.
Team Member
Sheetz
Ephrata, PA
12.2024 - 08.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Executed cash register operations, accurately processing transactions and balancing cash drawers.
- Maintained cleanliness and organization of store areas to promote a welcoming environment.
- Collaborated with team members to ensure efficient inventory management and restocking procedures.
- Adhered to safety protocols while handling food and beverage items in compliance with health standards.
- Supported training of new team members on operational procedures and customer service practices.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
To-go
Texas Toadhouse
Ephrata, PA
09.2025 - 11.2025
- Make and manage phone calls
- Bag and distribute meals and beverages.
- Take food and drink orders
- Processed payments and provided change.
- Customer service
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours
- Paid attention to detail while completing assignments.
Crew Member
Dunkin’ Donuts
Ephrata Pa
12.2025 - Current
- Prepared and served beverages and food items to customers.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Processed cash transactions accurately while providing exceptional customer service.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared food/drinks, and collected payments.
Education
No Degree -
Ephrata Senior High School
Ephrata, PASkills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Cleaning
Flexible schedule
Money handling
Computer skills
Order preparation
Time management
Attention to detail
Taking orders
Basic math
Drive-thru operations
Store opening and closing
Timeline
Crew Member
Dunkin’ Donuts
12.2025 - Current
To-go
Texas Toadhouse
09.2025 - 11.2025
Team Member
Sheetz
12.2024 - 08.2025
Apparel Associate
Walmart
10.2024 - 12.2024
No Degree -
Ephrata Senior High School