Lena Mack
Chicago,IL
Summary
Dedicated phlebotomist with extensive experience at Resurrection Hospital, skilled in venipuncture and patient care. Proven track record of enhancing patient comfort and optimizing specimen handling processes. Trained staff on safety practices, contributing to improved team performance and accuracy in specimen collection. Committed to delivering exceptional healthcare experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
Ressurection Hospital
09.2025 - 02.2026
- Collected blood samples following established safety protocols and patient care standards.
- Assisted in labeling and processing specimens for laboratory analysis.
- Maintained clean and organized workstations to ensure efficient operations.
- Educated patients on procedures, alleviating anxiety and ensuring comfort during blood draws.
Phlebotomist
Alverno Laborotory
Chicago, IL
06.2024 - 11.2025
- Monitored inventory levels of supplies, facilitating timely reordering to prevent shortages.
- Collaborated with healthcare team to optimize patient flow during high-volume periods.
- Trained new staff on phlebotomy techniques and safety practices, enhancing team competency.
- Implemented quality control measures to improve accuracy in specimen collection processes.
Phlebotomist
Rush Oak Park Hospital
Oak Park ,Illinois
03.2021 - 11.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Education
Medical Assistant -
Center For Employment
High School Diploma -
John Marshall High School
Phlebotomy -
Wilbur Wright College
Skills
Venipuncture
Order of draw
Patient care
Specimen handling
Pediatric phlebotomy
Patient preparation
Geriatric phlebotomy
HIPAA compliance
Specimen labeling procedures
Blood culture collection
Certification
Certified Phlebotomist-ASCP 02/24-02/27
Timeline
Phlebotomist
Ressurection Hospital
09.2025 - 02.2026
Phlebotomist
Alverno Laborotory
06.2024 - 11.2025
Phlebotomist
Rush Oak Park Hospital
03.2021 - 11.2024
Medical Assistant -
Center For Employment
High School Diploma -
John Marshall High School
Phlebotomy -
Wilbur Wright College