Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Lena Metzler

North Augusta

Summary

Dynamic Retail Sales Associate with a proven track record at Uptown Cheapskate, excelling in customer service and conflict resolution. Recognized for enhancing customer satisfaction and loyalty through exceptional support and efficient transaction processing. A reliable team player committed to achieving sales targets and maintaining a welcoming store environment. Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Uptown Cheapskate
04.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Education

High School Diploma -

North Augusta High School
North Augusta, SC

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Cash handling
  • Reliability and punctuality
  • Store opening and closing
  • Professional appearance
  • Store maintenance
  • Phone etiquette
  • Conflict resolution
  • Transaction processing

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • Gardening
  • Baking
  • Getting involved in local advocacy groups to promote positive change in the community
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Learning new cooking techniques and expanding my culinary skills
  • Music
  • Fashion
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Acting and Theater
  • Writing

Timeline

Retail Sales Associate

Uptown Cheapskate
04.2024 - Current

High School Diploma -

North Augusta High School