Lena Moss
Richland,WA
Summary
Proven track record in enhancing customer relationships and streamlining administrative processes at Truck Parts & Equpiment. Adept at problem-solving and organization, I excel in fast-paced environments, demonstrating exceptional teamwork and multitasking abilities. My experience as a Stay at Home Mom further honed my critical thinking and verbal communication, contributing to a robust work ethic and a positive, results-driven approach.
Overview
22
22
years of professional experience
Work History
Stay at Home Mom
Moss Household
Richland, WA
04.2008 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Administrative Assistant
Coastal International
Las Vegas, NV
03.2007 - 04.2008
- Acted as a liaison between the sales team and other departments, ensuring clear communication for seamless collaboration on shared projects.
- Enhanced customer relationships through prompt resolution of issues or concerns related to orders or products.
- Created and maintained reports, documents, and presentations to assist with administrative support.
Sales Administrative Coordinator
Truck Parts And Equipment Co.
Las Vegas, NV
06.2002 - 02.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed filing system, entered data and completed other clerical tasks.
Education
High School Diploma -
Reed High School
Sparks, NV1998
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking Abilities
- Critical Thinking
- Decision-Making
- Problem Resolution
- Verbal Communication
- Organization and Time Management
Additional Information
Volunteer and coach girls fastpitch softball 2007 - Present
My objective is guiding young people to reach their potential with competence and confidence. Leaving them better then when they started.
Timeline
Stay at Home Mom
Moss Household
04.2008 - Current
Administrative Assistant
Coastal International
03.2007 - 04.2008
Sales Administrative Coordinator
Truck Parts And Equipment Co.
06.2002 - 02.2006
High School Diploma -
Reed High School