Lency Mercado
Bakersfield,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Motor Transport Operator
United States Army National Guard
Bakersfield, CA
04.2026 - Current
- Operated military vehicles to transport personnel and equipment across various terrains.
- Conducted routine inspections and maintenance on transportation equipment to ensure operational readiness.
- Coordinated logistics for troop movements, ensuring timely delivery of supplies and resources.
- Trained junior operators on vehicle operation and safety protocols, enhancing team efficiency.
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Barista
Starbucks
Bakersfield, CA
10.2022 - Current
- Prepared high-quality beverages following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of workspace to enhance customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Trained new team members on beverage preparation and customer engagement techniques.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Implemented inventory management practices, reducing waste and improving stock availability.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
South High School
Bakersfield, CA05-2022
Skills
- Operating vehicles
- Defensive driving
- Heavy equipment operation
- Transportation regulations
- Equipment accountability
- Critical thinking
- Leadership experience
- Supply ordering
- Performance monitoring
- Training materials
- Health codes compliance
Languages
Spanish
Native or Bilingual
Interests
- High-Intensity Interval Training
- Offering time and support to shelters for the homeless, women, and animals
- Road Trips
- Homelessness Outreach
- I participate in a variety of outdoor recreational activities
- Cooking
Timeline
Motor Transport Operator
United States Army National Guard
04.2026 - Current
Barista
Starbucks
10.2022 - Current
High School Diploma -
South High School