Lendsay Alexander
Shreveport,LA
Summary
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Cashier
Family Dollar
3309 Bert Kouns Industrial Loop
06.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Greeted over Number patients per day.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Customer Service Representative
Teleperformance
5800 W Bert Kouns Industrial Loop
02.2020 - 06.2021
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Met customer call guidelines for service levels, handle time and productivity.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction Number%.
Fulfillment Associate
Target
6801 FM 1960 Rd. W
08.2019 - 01.2020
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Cross-trained new associates on picking and filling orders for warehouse products.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Interacted with guests in friendly and knowledgeable way.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Stocked shelves, racks, and cases with new or transferred merchandise.
Home Health Care Provider
Agape Provider Services Inc.
4201 Cypress Creek Pkwy
08.2016 - 01.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Education
Associate Of Business Administration - Business Administration
Houston Community College
Houston, TX05.2019
Skills
- Answering Customer Questions
- Active Listening
- Bagging and Packaging
- Cashier Abilities
- POS Systems
- Microsoft Office
- Cash Register Operation
- Call Documentation
- Inbound and Outbound Calling
- Call Transfers
- Citrix
Timeline
Cashier
Family Dollar
06.2022 - Current
Customer Service Representative
Teleperformance
02.2020 - 06.2021
Fulfillment Associate
Target
08.2019 - 01.2020
Home Health Care Provider
Agape Provider Services Inc.
08.2016 - 01.2020
Associate Of Business Administration - Business Administration
Houston Community College