Lenette Jones
Durham,NC
Summary
Dedicated housekeeping professional with a proven track record in customer service and teamwork. Skilled in maintaining high cleanliness standards and ensuring guest satisfaction through attention to detail and dependable service.
Overview
17
17
years of professional experience
Work History
Housekeeper
Duke Raleigh Hospital
07.2024 - Current
- Ensured cleanliness and sanitation of patient rooms, common areas, and treatment facilities.
- Collaborated with healthcare staff to maintain infection control standards throughout the hospital.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Paraprofessional
Rainbow66 Storehouse
06.2009 - Current
- Supported daily operations by organizing inventory and ensuring stock availability.
- Assisted in maintaining a clean and safe environment for staff and customers.
- Collaborated with team members to enhance workflow efficiency and productivity.
- Trained new staff on store policies, procedures, and customer service standards.
- Mentored junior staff, fostering their growth and enhancing team performance.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Paraprofessional
Caring Hands
06.2010 - 10.2023
- Implemented processes to improve inventory management and reduce discrepancies.
- Developed training materials to assist in onboarding new employees effectively.
- Led initiatives to streamline communication between departments, improving overall coordination.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Administrative Assistant
Nature Reflections
04.2017 - 06.2021
- Managed scheduling and coordination of appointments for staff and clients.
- Developed efficient filing systems, enhancing document retrieval speed and organization.
- Assisted in preparing reports and presentations for management meetings.
- Implemented office procedures that improved workflow and communication across departments.
- Oversaw inventory management, ensuring availability of essential office supplies and resources.
- Facilitated effective communication between teams, promoting collaboration on projects.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
High School Diploma -
Miramar,FL
04-2007
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Timeline
Housekeeper
Duke Raleigh Hospital
07.2024 - Current
Administrative Assistant
Nature Reflections
04.2017 - 06.2021
Paraprofessional
Caring Hands
06.2010 - 10.2023
Paraprofessional
Rainbow66 Storehouse
06.2009 - Current
High School Diploma -
Miramar,FL