Lenin Avila
Summary
Detail-oriented professional with expertise in parts identification, inventory management, and customer inquiries. Committed to providing exceptional service and ensuring accurate order processing.
Overview
5
5
years of professional experience
Work History
Parts Counter Person
Dial Chevorlet
Chicago
12.2024 - Current
- Assisted technicians with parts identification and selection for repairs.
- Managed customer inquiries, delivering accurate parts information to enhance service quality.
- Processed orders and maintained inventory records efficiently.
- Utilized dealership software to efficiently track parts availability and orders, supporting operational effectiveness.
- Collaborated with team members to coordinate timely parts delivery, improving customer satisfaction.
- Handled customer payments and processed transactions accurately.
- Received, examined and reshelved returned parts.
- Utilized computer system to check part numbers, prices, availability and special order items.
Serivce/Sales Porter
Kingdom Chevorlet
Chicago
10.2023 - 11.2024
- Guided customers in vehicle selection and delivered detailed product information to enhance their purchasing experience.
- Welcomed customers and directed them to appropriate departments to ensure efficient service.
- Maintained cleanliness and organization of the showroom and lot areas.
- Prepared vehicles for display and organized test drives, contributing to a seamless sales process.
- Communicated effectively with team members to ensure smooth operations daily.
- Performed daily inventory checks to ensure accurate stock levels were maintained.
Delivery Driver
Door Distributers
Cicero
10.2021 - 09.2023
- Delivered packages efficiently across designated routes to ensure timely service.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Coordinated with team members to streamline delivery routes and increase operational efficiency.
- Communicated with dispatch to confirm delivery schedules and route changes effectively.
- Conducted daily vehicle inspections for safety and maintenance to ensure compliance and reliability.
- Loaded and unloaded goods carefully to prevent damage during transport.
- Resolved customer inquiries and complaints during deliveries to enhance satisfaction.
Education
High School Diploma -
Institute of Health Science And Career Academy
Chicago, IL09-2021
Skills
- Parts identification
- Parts availability
- Inventory management
- Order processing
- Dealership software
- Customer relationship management
- Attention to detail
- Parts records
Languages
English
Professional
Spanish
Professional
Timeline
Parts Counter Person
Dial Chevorlet
12.2024 - Current
Serivce/Sales Porter
Kingdom Chevorlet
10.2023 - 11.2024
Delivery Driver
Door Distributers
10.2021 - 09.2023
High School Diploma -
Institute of Health Science And Career Academy