Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Mitigation Manager
FP Property Restoration
Orlando, FL
02.2023 - Current
Developed emergency response plans in the event of an incident or disaster.
Project management responsibilities include the coordination and completion of projects on time within Budget and within scope.
Set deadlines, assign responsibilities, monitor and summarize progress of project.
Job site inspection, determine scope of the work to be performed (Water, Fire, Mold, Board up)
Communicate with home/business owners to secure service contracts.
Set up drying equipment per IICRC standards and/or moisture mapping software.
Estimate on site
Matterport affected areas.
Mitigation Foreman
FP Property Restoration
Orlando, FL
02.2022 - 01.2024
Inspected tools, materials, and equipment to ensure quality standards were met.
Provided guidance, direction, and technical assistance to crew members.
Maintained daily logs of labor and equipment used on-site.
Ability to read the Xactimate scope of work.
Water damage cleanup and extraction, sewage and/or trauma cleanup, odor control, mold remediation.
Ability to complete paperwork (monitor of drying equipment, read and follow work orders).
Organized meetings with clients to discuss project specifications.
Mitigation Technician
Blue River Restoration Services
Indianapolis, IN
08.2020 - 11.2021
Responded quickly to emergencies involving hazardous material spills or releases.
Provided restoration services for structures that have been damaged by fire, mold, water and weather.
Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
Cleaned carpet, upholstery, and draperies to remove effects of smoke and water damage.
Structural board-up and site stabilization.
General Laborer
Bms Cat
Orlando, FL
11.2019 - 06.2020
Collaborated with team members to complete assigned tasks and meet tight deadlines.
Removed debris from construction sites and disposed of it properly.
Education
High School Diploma -
Santa Ana De Jesus
Venezuela
08-2013
Skills
Disaster Recovery
Emergency Response
Customer Service
Team Leadership
Computer Skills
Mapping
Sketch
Proficient in writing Xactimate scopes/estimates dealing with insurance companies, homeowners, tenants and other interested parties on a daily basis
Mold remediation, Water Mitigation, Fire Mitigation
Bilingual Communication
Matterport
Dry Logs
Timeline
Mitigation Manager
FP Property Restoration
02.2023 - Current
Mitigation Foreman
FP Property Restoration
02.2022 - 01.2024
Mitigation Technician
Blue River Restoration Services
08.2020 - 11.2021
General Laborer
Bms Cat
11.2019 - 06.2020
High School Diploma -
Santa Ana De Jesus
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Yanelis BermudezYanelis Bermudez
Restoration Technician at FP Property RestorationRestoration Technician at FP Property Restoration