Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lennon Moore

Lee's Summit,MO

Summary

Accomplished Front End Manager bringing expertise in training and employee development. History of excelling with strong relationship building, decision making and planning strengths.

Overview

11
11
years of professional experience

Work History

Front-End Manager

Costco Wholesale
02.2021 - Current
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping and security.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Maintained strong member relations and effective member service standards.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained team members in successful strategies to meet operational and sales targets.

Administration Manager

Costco Wholesale
02.2019 - 01.2021
  • Updated reports, managed accounts, and generated reports for company database.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Delivered performance reviews, recommending additional training or advancements.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Conducted quarterly self-audits to ensure compliance
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Met department budgets by monitoring and reporting on office expenses.

Merchandising Manager

Costco Wholesale
10.2017 - 02.2019
  • Monitored stock levels and product sales to determine purchasing needs.
  • Analyzed trends and conducted research to determine seasonal merchandise direction.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Developed and implemented successful strategies to increase sales and profits.
  • Utilized the Six Rights of Merchandising to maximize sales.

Front-End Manager

Costco Wholesale
02.2014 - 10.2017
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Maintained strong member relations and effective member service standards.
  • Responded to member concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to members, assessing needs, and maintaining current knowledge of member preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Coached employees through day-to-day work and complex problems.
  • Prepared weekly employee work schedules to meet operational needs.

Receiving Manager

Costco Wholesale
02.2013 - 02.2014
  • Managed inbound receiving departments.
  • Unloaded, sorted and stored incoming merchandise.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Gathered and processed merchandise returns.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Education

High School Diploma -

Piner High School
Santa Rosa, CA
06.1993

Skills

  • Thorough Knowledge of Product
  • Problem Anticipation and Resolution
  • Store Reset and Recovery
  • Assignment Schedules
  • Effective Planning
  • Accident Response
  • Shrinkage Control
  • Effective Working Relationships
  • Handling Complaints

Timeline

Front-End Manager

Costco Wholesale
02.2021 - Current

Administration Manager

Costco Wholesale
02.2019 - 01.2021

Merchandising Manager

Costco Wholesale
10.2017 - 02.2019

Front-End Manager

Costco Wholesale
02.2014 - 10.2017

Receiving Manager

Costco Wholesale
02.2013 - 02.2014

High School Diploma -

Piner High School

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Lennon Moore