Summary
Overview
Work History
Education
Skills
Desired Job Title
Affiliations
Accomplishments
Availability
Certification
References
Languages
Timeline
Generic

Lennon Verissimo Da Hora

Martinez,CA

Summary

Results-driven Lead Sales Associate recognized for productivity and ability to efficiently complete tasks. Possess strong skills in customer relationship management, sales strategy development, and team leadership which contribute to achieving sales targets. Excel in communication, problem-solving, and adaptability, ensuring consistent delivery of outstanding service and driving team success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Salesperson

SoSo Cycles of Concord
Concord, CA
04.2019 - Current
  • Top salesperson for three consecutive years, consistently surpassing monthly and yearly sales targets.
  • Provided exceptional customer service and product knowledge to clients, ensuring customer satisfaction, and repeat business.
  • Recommended products based on customer needs and preferences.
  • Managed client relationships, facilitated transactions, and contributed to store promotions and events.
  • Trained new sales staff on sales techniques and product details.
  • Cross-trained on different positions to best support team during peak periods.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.

Bartender

The Greenery
Walnut Creek, CA
06.2018 - 04.2019
  • Served drinks and food in a fast-paced, high-volume sports bar environment, creating an inviting and lively atmosphere.
  • Managed bar setup, stock levels, and organization to ensure smooth and efficient service during peak hours.
  • Built and maintained strong relationships with regular customers, fostering customer loyalty.
  • Trained junior bartenders and assisted with managing inventory and bar orders.

Server and Bartender

Il Fornaio Walnut Creek
Walnut Creek, CA
02.2015 - 04.2019
  • Provided top-tier service in a fine dining, white-tablecloth environment, ensuring a high level of customer satisfaction.
  • Worked in coordination with the kitchen and front-of-house team to maintain excellent service and flow.
  • Crafted and served cocktails, wine, and spirits while adhering to customer preferences and requests.
  • Delivered personalized service to high-end clientele, developing long-lasting relationships with guests.
  • Assisted in training and mentoring new servers and bartenders.

Education

High School Diploma -

Clayton Valley High School
Concord, CA
06-2008

Skills

  • Exceptional customer service and communication skills
  • Strong multitasking abilities in high-pressure environments
  • Knowledge of cocktail recipes, beer, wine, and spirits
  • Inventory management and organization
  • Team collaboration and leadership
  • Fast learner, adaptable to new roles and responsibilities
  • Ability to build relationships with clients and customers

Desired Job Title

  • Seeking barback or bartending position.

Affiliations

  • Motorcycle enthusiast and occasionally race as a hobby

Accomplishments

  • Have been awarded yearly accolade at Il Fornaio of Walnut Creek
  • Hold the record for most bikes sold in a month at all SoSo Cycle locations.

Availability

  • Tuesday - Saturday after 7 p.m.
  • Sunday-Monday open availability.

Certification

  • Have been food handler certified, willing to renew certification
  • CA salesperson license

References

References available upon request.

Languages

Spanish
Limited
Portuguese
Limited

Timeline

Senior Salesperson

SoSo Cycles of Concord
04.2019 - Current

Bartender

The Greenery
06.2018 - 04.2019

Server and Bartender

Il Fornaio Walnut Creek
02.2015 - 04.2019

High School Diploma -

Clayton Valley High School
Lennon Verissimo Da Hora