Lenny Mejia
Queens
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail.
Overview
1
1
year of professional experience
Work History
Cashier/Runner
Simo Pizza LLC
04.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Monitored dining room and bar areas for signs of overcrowding.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Processed payments for orders and provided customers with change.
- Engaged in suggestive selling and other sales techniques.
- Processed refunds and exchanges in accordance with company policy.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Addressed customer needs and made product recommendations to increase sales.
Education
No Degree - Automotive Engineering
Co-Op Tech
New York, NY12.2022
GED -
Pathways To Graduation
New York, NY06.2020
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Cash register operation
- Liquor regulations and compliance
- ID verification
- Issue resolution
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Cashier/Runner
Simo Pizza LLC
04.2024 - 11.2024
No Degree - Automotive Engineering
Co-Op Tech
GED -
Pathways To Graduation
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