LENORE MAYES
Albuquerque,NM
Summary
Compassionate phlebotomist with extensive expertise in venipuncture and patient care, dedicated to enhancing patient satisfaction through empathetic support and meticulous specimen handling. Proven ability to train new staff in safety protocols, significantly elevating the quality of care provided. Committed to upholding high standards of hygiene and compliance with HIPAA regulations, ensuring accurate and timely test results. Experienced in laboratory operations, including loading machines and centrifuging specimens, with proficiency in utilizing ACL TOP 500 coagulation machines, Roche c503 and E801, Sysmex, Arkray/Beckman Coulter Urinalysis instrument, and various manual testing equipment, all while maintaining a focus on precision and attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Laboratory Technician 1
TriCore Reference Laboratory
Albuquerque, NM
06.2023 - Current
- Operated laboratory equipment, performing regular maintenance to ensure optimal functionality.
- Maintained accurate records of test results and laboratory procedures for quality assurance.
- Assisted in preparing chemical solutions and reagents following established protocols.
- Conducted routine laboratory tests to analyze samples and ensure compliance with safety standards.
- Collaborated with team members to troubleshoot issues and improve testing processes.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
Clinical Lab Assistant
TriCore Reference Laboratory
Albuquerque, NM
08.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
Education
Bachelor of Science - Medical Lab Scientist
University of Arkansas For Medical Science
Little Rock, AR12-2027
Associate of Science - Medical lab technician
Central New Mexico Community College
Albuquerque, NM05-2025
Associate of Science - Anthropology
Central New Mexico Community College
Albuquerque, NM06-2022
High School Diploma - undefined
Centennial High School
Las Cruces, NM05-2018
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- HIPAA Compliance
- Paperwork processing
- Sample and specimen collection
- Loading the machines
- Reading and analyzing results
- QC
- Morning run
- Maintenance
- Laboratory safety protocols
- Sample preparation
- Microscopy techniques
- Lab result interpretation
- Lab equipment maintenance
- Specimen processing
- Hazardous materials handling
- Medical terminology
- Specimen collection
Certification
- MLT - ASCP Certified
Timeline
Clinical Lab Assistant
TriCore Reference Laboratory
08.2023 - Current
Laboratory Technician 1
TriCore Reference Laboratory
06.2023 - Current
Associate of Science - Anthropology
Central New Mexico Community College
High School Diploma - undefined
Centennial High School
Bachelor of Science - Medical Lab Scientist
University of Arkansas For Medical Science
Associate of Science - Medical lab technician
Central New Mexico Community College