Lenore Wong
Fresno,CA
Summary
Dynamic Commercialization Manager with a proven track record at Initiative Foods, excelling in customer service and team leadership. Successfully enhanced customer satisfaction through effective communication and high-quality service delivery. Skilled in managing licenses and permits, while supporting executive functions and onboarding new hires, ensuring operational excellence.
Overview
11
11
years of professional experience
Work History
Commercialization Manager
Initiative Foods
04.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional and organized environment for employees and patrons.
- Enhanced customer satisfaction maintaining open lines of communication, and ensuring high-quality service delivery.
- Worked with private label customers with their portals and label artwork.
- Maintain and update the licenses and permits for all facilities.
- Support the President with duties.
- Onboarding new hires and verifying information.
Office Administrator
JBT Technologies
06.2014 - 02.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Education
General Administration
California State University, Fresno
Fresno, CA12-1984
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Work with Finance, Quality Control and Customer Service
Timeline
Commercialization Manager
Initiative Foods
04.2018 - Current
Office Administrator
JBT Technologies
06.2014 - 02.2018
General Administration
California State University, Fresno
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