Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leo Amaya

Spring,TX

Summary

With over 14 years in the automotive industry, I have excelled in automotive diagnostics and repair, focusing on enhancing vehicle performance and customer satisfaction through collaborative problem-solving. Dedication to efficiency is driven by meticulous attention to detail and effective time management practices.

Overview

14
14
years of professional experience

Work History

Class B Technician

Westbahn Auto Service
02.2023 - Current
  • Collaborated with management to develop new procedures for more effective workflow within shop environment.
  • Contributed to shop efficiency by maintaining a clean, organized workspace and properly storing tools after use.
  • Consistently met deadlines for service appointments while maintaining high-quality standards in all completed work orders.
  • Improved customer trust by explaining technical information clearly and concisely during consultations or follow-ups.
  • Reduced downtime for vehicles through efficient repair work and preventative maintenance measures.
  • Exceeded customer expectations, consistently delivering high-quality repairs and maintenance services that adhered to manufacturer guidelines and industry best practices.
  • Enhanced vehicle performance by conducting thorough inspections and routine maintenance.

A Level Technician

Open Road Automotive
02.2022 - 09.2023
  • Optimized departmental resources by effectively managing workload distribution, and ensuring balanced allocation of tasks among team members.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM-recommended maintenance schedules for oil changes, engine tune-ups, fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Enhanced customer satisfaction by providing exceptional troubleshooting and repair services on various devices.
  • Contributed to company growth by consistently meeting or exceeding performance metrics in repair quality and efficiency.
  • Collaborated with team members to tackle challenging projects, achieving successful outcomes and reduced downtime.
  • Ensured optimal equipment performance by conducting routine maintenance checks and addressing potential issues promptly.
  • Streamlined workflow processes by implementing efficient diagnostic techniques and tools.
  • Replaced damaged, missing, or defective parts with new and refurbished components.

Auto Mechanic

S&D Automotive
01.2013 - 11.2022
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

Class B Technician

Jeep Chrysler Dodge
02.2011 - 12.2013
  • Contributed to shop efficiency by maintaining a clean, organized workspace and properly storing tools after use.
  • Consistently met deadlines for service appointments while maintaining high-quality standards in all completed work orders.
  • Enhanced vehicle performance by conducting thorough inspections and routine maintenance.
  • Supported team members in completing tasks, fostering an atmosphere of collaboration and skill development.
  • Implemented cost-saving measures through careful analysis of parts usage patterns and adjustment of ordering practices where necessary.
  • Increased customer satisfaction by providing timely and accurate diagnostics for complex mechanical issues.

Class B Technician

Millennium Toyota
03.2010 - 02.2011
  • Performed recalls
  • Up sold services
  • Test drove vehicles to duplicate customer concerns
  • Answered customer questions
  • NYS inspections
  • Responsible for troubleshooting hardware and computer systems

Education

Certification - Automotive Mechanics

Auto Mechanic Certification
Westbury, NY

Certification - Automotive Studies

Boss of Westbury
Westbury, NY

GED -

East Rockaway Junior-Senior High School
East Rockaway, NY

Skills

  • Electrical Systems Repair
  • Auto/Transmission Services
  • Computer Literacy
  • Automotive Repair Diagnostics/Troubleshooting
  • Mechanical Maintenance
  • Equipment Calibration
  • Brake System Maintenance & Repair
  • Customer service
  • Hardworking/Dedicated/Willing to Learn
  • Problem-Solving/Time Management
  • Attention to Detail
  • Work Area Cleanliness/Safety Awareness
  • Steering/Suspension maintenance
  • Computerized Diagnostics
  • Mechanical/System Troubleshooting
  • Visual/Vehicle Inspection

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Class B Technician

Westbahn Auto Service
02.2023 - Current

A Level Technician

Open Road Automotive
02.2022 - 09.2023

Auto Mechanic

S&D Automotive
01.2013 - 11.2022

Class B Technician

Jeep Chrysler Dodge
02.2011 - 12.2013

Class B Technician

Millennium Toyota
03.2010 - 02.2011

Certification - Automotive Mechanics

Auto Mechanic Certification

Certification - Automotive Studies

Boss of Westbury

GED -

East Rockaway Junior-Senior High School

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Leo Amaya