Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael McCarthy

Auburn,NY

Summary

Distinguished Class B Technician with a proven track record at Fox Honda, showcasing expertise in electrical systems repair and exceptional problem-solving abilities. Achieved notable increases in customer satisfaction through advanced troubleshooting and a commitment to continuous skill enhancement. Demonstrates a unique blend of technical proficiency and teamwork, ensuring high-quality service delivery and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Class B Technician

LeBrun Nissan
10.2024 - 02.2025
  • Executed maintenance and repair tasks as a Class B Technician, ensuring optimal equipment functionality.
  • Utilized advanced diagnostic equipment proficiently, enabling swift identification of vehicle malfunctions or issues needing attention.
  • Consistently met deadlines for service appointments while maintaining high-quality standards in all completed work orders.

Tire Tech

Mavis
01.2021 - 10.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Class B Technician

Fox Honda
10.2022 - 10.2024
  • Utilized advanced diagnostic equipment proficiently, enabling swift identification of vehicle malfunctions or issues needing attention.
  • Consistently met deadlines for service appointments while maintaining high-quality standards in all completed work orders.
  • Assisted in inventory management, tracking parts usage, and ordering supplies as needed to maintain optimal stock levels.
  • Ensured quality control by performing final checks on all completed work before returning vehicles to customers.
  • Demonstrated commitment to continuous learning by pursuing additional certifications or licenses relevant to the Class B Technician role.
  • Exceeded customer expectations, consistently delivering high-quality repairs and maintenance services that adhered to manufacturer guidelines and industry best practices.
  • Maintained a safe working environment by adhering to safety protocols and utilizing proper equipment during repairs.
  • Increased customer satisfaction by providing timely and accurate diagnostics for complex mechanical issues.
  • Reduced downtime for vehicles through efficient repair work and preventative maintenance measures.
  • Streamlined the repair process with meticulous record-keeping and clear communication between technicians and service advisors.
  • Supported team members in completing tasks, fostering an atmosphere of collaboration and skill development.
  • Contributed to shop efficiency by maintaining a clean, organized workspace and properly storing tools after use.
  • Enhanced vehicle performance by conducting thorough inspections and routine maintenance.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Investigated customer complaints to identify cause of malfunctions.
  • Coordinated with parts department to determine availability of necessary components.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.

Education

High School Diploma -

Treasure Coast High School
Port Saint Lucie, FL
07.2020

Skills

  • Electrical systems repair
  • Machine operation
  • Power tool proficiency
  • Network connectivity
  • Hydraulic systems
  • Research and analysis
  • Mechanical maintenance
  • System installation
  • Equipment calibration
  • Component assembly
  • Advanced troubleshooting
  • Brake system maintenance
  • Parts replacement
  • Air conditioning service
  • Oil changing
  • Brake system repair
  • Motor analysis
  • Willing to learn
  • Teamwork
  • Hardworking and dedicated
  • Problem-solving
  • Time management
  • Attention to detail

Certification

NYSI license

Timeline

Class B Technician

LeBrun Nissan
10.2024 - 02.2025

Class B Technician

Fox Honda
10.2022 - 10.2024

Tire Tech

Mavis
01.2021 - 10.2022

High School Diploma -

Treasure Coast High School
Michael McCarthy