Great at managing accounts and building long-term relationships with customers. I am a peoples person so it is easy to get along with any type of personality. I bring hard work to every job that I am entitled too, and have the determination to succeed in every environment.
Overview
10
10
years of professional experience
Work History
Online Business Owner
MonkNationLLC
Las Vegas, NV
07.2024 - 01.2026
Developed and implemented comprehensive online marketing strategies to enhance brand visibility.
Managed e-commerce platform operations, ensuring seamless customer experience and order fulfillment.
Analyzed market trends and consumer behavior to refine product offerings and pricing strategies.
Collaborated with suppliers to optimize inventory management and reduce operational costs.
Led a team of freelancers to create engaging content for social media channels, boosting engagement rates.
Established key performance indicators (KPIs) to measure business growth and operational efficiency.
Streamlined payment processing systems, improving transaction security and customer satisfaction.
Eccomerce Mentor
Self Employed
Mission Viejo, CA
11.2021 - 07.2024
Planned and developed SteadyEcom,LLC.
Met with groups of up to 20 people to discuss and teach on making money online
Helped create and run an online group of over 200+ students
Managed an Online Amazon store myself and still do
Kept and created records and graphs on how to improve every month
My first successful Online business
Loan Advisor
Premier Student Loan Center
Irvine, CA
04.2020 - 04.2021
Premier Loan Center was a great place to find experience in the sales industry.
Working with a number of clients that were not interested then changing their mind and closing the deal, opening calls, and helping them understand their current situation.
Answered clients' questions about the purposes and details of financial plans and strategies.
Interviewed clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop a financial plan.
Explained and documented for clients the types of services to be provided, and the responsibilities to be taken by the personal financial advisor.
Personal Training Director
LA Fitness
Mission Viejo, CA
03.2018 - 02.2020
Set monthly goals and quotas.
Supervised and managed 2-10 personal training employees.
Hired and recruited new team members to expand offerings and meet customer demands.
Completed body composition tests, identified optimal fitness strategies and developed meal plans to maximize training success.
Created and submitted daily productivity reports.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Food Prep, Bar Back
Busser | Del Frisco's Grille
Irvine, CA
01.2017 - 03.2018
Working at Del Frisco's was my first high-end restaurant job, it helped me understand how hard you work is how much you get paid.
My position consisted of preparing the food (right sauce/garnishment) then running the food out to the customers.
Welcoming guests in and seating them as well as cleaning up their plates and tables.
Consistently provided professional, friendly and engaging service.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Set dining tables according to type of event and service standards.
Developed and maintained positive working relationships with others to reach business goals.
Driver/Warehouse Worker
Sterling Party Rentals
Rancho Santa Margarita, CA
01.2016 - 01.2018
As a warehouse employee I would clean up, talk to incoming customers, and load the truck.
As a driver I would drive to the employee’s house talk with them and explain how everything works then set all the equipment up for that client.
Loaded and unloaded 4 delivery vans per shift.
Verified each delivery against shipping instructions before delivering to customers.
Loaded truck and properly secured items to prevent damage during transportation.
Completed on-time deliveries by choosing the best and most efficient routes.
Submitted receipts and money received from deliveries at the end of each shift.
Education
Certified in knowing over 100+ cocktails - Bartending
Southern California Bartending School
Anaheim, CA
07-2019
Fitness And Health
National Exercise And Sports Training Association
Rancho Santa Margarita, CA
09-2017
High School Diploma - undefined
Silverado High School
Mission Viejo, CA
2017
Skills
Thrives in fast-paced environment
Quick problem solver
Flexible schedule capability
High energy
Excellent work ethic
Goal-oriented
Problem solver
Customer service
Product sourcing
Attention to detail
Inventory Control
Self-Directed Learning
Payment Processing
Customer Complaint Resolution
Timeline
Online Business Owner
MonkNationLLC
07.2024 - 01.2026
Eccomerce Mentor
Self Employed
11.2021 - 07.2024
Loan Advisor
Premier Student Loan Center
04.2020 - 04.2021
Personal Training Director
LA Fitness
03.2018 - 02.2020
Food Prep, Bar Back
Busser | Del Frisco's Grille
01.2017 - 03.2018
Driver/Warehouse Worker
Sterling Party Rentals
01.2016 - 01.2018
Fitness And Health
National Exercise And Sports Training Association
High School Diploma - undefined
Silverado High School
Certified in knowing over 100+ cocktails - Bartending