Level-headed Healthcare professional dedicated to providing quality patient care, including companionship and support. Remains calm and effective in difficult and stressful situations. Excellent ability to defuse stressful situations and manage behavioral needs with grace.
Overview
11
11
years of professional experience
1
1
Certification
Work History
COVID-19 Screener Manager
Monadnock Community Hosptial (Blue Oak Strg. LLC)
04.2020 - 10.2022
Maintained energy and enthusiasm in fast-paced environment
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
Provided COVID-19 FAQs and educational material to patrons and employees.
Measured team performance and reported metrics to leadership team members.
Maintained professional demeanor by staying calm when addressing unhappy or angry patients.
Directed training and retraining of employees to boost performance.
Effectively supervised staff of 24 personnel by implementing company policies, protocols, work rules and disciplinary action.
Managed overstocking, restocking and inventory control procedures during shift.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Managed team of employees, overseeing hiring, training and professional growth of employees
In-Home Caregiver
Visiting Angels Home Care
02.2021 - 05.2021
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
In-Home Caregiver
Right At Home, Home Health Care
12.2020 - 04.2021
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Completed entries in log books, journals and care plans to accurately document and report patient progress.
LNA/Personal Caregiver
Homewatch CareGivers
10.2019 - 04.2020
Delivered compassionate care to improve and enhance patient lives.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Provided basic grooming and hygiene assistance to patients, including bathing and dressing.
Documented vitals, behaviors and medications in client medical records.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Fitness Attendant Manager
MCH Bond Wellness Center
12.2018 - 07.2021
Facilitated exercise in patients with Neurological disorders (Parkinson's).
Communicated and helped members with quarterly fitness challenges.
Kept fitness areas, machines and spaces clean and orderly for customers.
Modified workout plans according to fitness levels and medical considerations.
Submitted work orders and ordered supplies when needed to furnish floor with proper equipment.
Handled phone calls and delivered messages to appropriate staff members.
Provided coaching about healthy lifestyle strategies.
Administered CPR, first aid and medical services to injured customers and participants.
Adapted classes to meet expectations and interests of members, resulting in improved participation.
Broadcasted information about events, gym classes and community offerings.
Personal Caregiver
Granite State Independent Living
01.2016 - 11.2018
Delivered compassionate care to improve and enhance patient lives.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Documented vitals, behaviors and medications in client medical records.
Licensed Nursing Assistant Lead
Broadview Assisted Living
12.2016 - 11.2018
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Facilitated personal hygiene management, feeding and ambulation.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Cross-trained existing employees to maximize team agility and performance.
Life Skills Facilitator Manager
Robin Hill Farm Brain Injury Rehabilitation
04.2012 - 09.2016
To assist in providing a supportive, homely, residential environment, in respect of privacy, dignity, independence, choice and fulfillment.
Detailed program operations and participant activities with comprehensive recordkeeping.
Worked with clients to improve life choices and maximize benefits of programs.
Oversaw day-to-day activities of residents in facility.
Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
Supported people with developmental disabilities and brain trama in building multi-faceted skillset to promote independence and self-confidence.
RCA/LNA
Summer Hill Assisted Living
02.2015 - 06.2015
Care for multiple residents in the facility.
Provide personal care and assistance with activities of daily living.
Observe residents and note physical condition, attitude, reactions, appetite, etc.
And report any changes to the nurse.
Making sure residents get there tube feeds.
Provided one on one care.
To assist in household duties to ensure a high standard of cleanliness and hygiene is maintained.
Room checks to ensure residents are safe.
LNA/PCSP
MAS Medical Staffing
04.2013 - 06.2015
Perform a variety of duties as requested by client, such as obtaining household supplies and running errands.
Cue/remind clients about medications.
Assist clients with getting ready for their day.
Prepared meals as needed.
Engaging in conversation with client.
Light house work.
Education
Licensed Nursing Assistant - Medical Assisting
LNA Health Careers
Manchester, NH
08.2011
High School Diploma -
Charles E. Shea High School
Pawtucket, RI
06.2002
Skills
Lifestyle coaching
Data management
Flexible & Adaptable
Compassion
Leadership
Verbal and written communication
Self-motivated professional
Cultural Awareness
Teamwork and Collaboration
Planning and Coordination
Multitasking abilities
Customer Service
Computer skills
Great telephone etiquette
Progress Documentation
Certification
Verbal Communication and Resolving Conflicts training
NH LNA
Beachbody Fitness Coach
CPR/BLS
AED training
First Aid
Timeline
In-Home Caregiver
Visiting Angels Home Care
02.2021 - 05.2021
In-Home Caregiver
Right At Home, Home Health Care
12.2020 - 04.2021
COVID-19 Screener Manager
Monadnock Community Hosptial (Blue Oak Strg. LLC)
04.2020 - 10.2022
LNA/Personal Caregiver
Homewatch CareGivers
10.2019 - 04.2020
Fitness Attendant Manager
MCH Bond Wellness Center
12.2018 - 07.2021
Licensed Nursing Assistant Lead
Broadview Assisted Living
12.2016 - 11.2018
Personal Caregiver
Granite State Independent Living
01.2016 - 11.2018
RCA/LNA
Summer Hill Assisted Living
02.2015 - 06.2015
LNA/PCSP
MAS Medical Staffing
04.2013 - 06.2015
Life Skills Facilitator Manager
Robin Hill Farm Brain Injury Rehabilitation
04.2012 - 09.2016
Licensed Nursing Assistant - Medical Assisting
LNA Health Careers
High School Diploma -
Charles E. Shea High School
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